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2005
Mar 16

As a gadget lover AND a map lover, I have long had a passion for GPS, or Global Positioning System devices. These allow you to know where you are on the planet within a fair degree of accuracy, allow you to map out a route from where you are to any destination and sometimes even let you look up various landmarks or businesses or see them as you travel. My first GPS was a monochrome Garmin StreetPilot that I bought back in 2000. When I first heard that I could make my Treo 600 act like a GPS receiver back last summer, I was entreagued. When I heard the raves about a product called Mapopolis that offered voiced turn-by-turn directions and the ability to download maps for anywhere in the U.S., all for half the price I paid (including the actual GPS receiver) for the StreetPilot years earlier, I jumped at the chance! The possibility that I could use this amazing phone for yet another important need made it even more of a convergence device. At the time, Mapopolis provided the only real GPS solution that I could find for the Treo. I purchased the program and a subscription to download maps for a year and started using it immediately. Mapopolis provided many things that my Garmin (which was at least five times the size and weight of my Treo) could not do, such as those voice-prompted directions I mentioned, displaying maps in color (albeit on a smaller screen) and allowing you to actually type addresses in instead of scrolling through a virtual keyboard on the screen.

While I was mostly happy with this software, the one big disadvantage was that Mapopolis’s maps were county-based. You had to know what counties you would be traveling to or through if you wanted to get specific directions to an exact endpoint, and also be able to stop along the way and drive around a little without losing your map detail. Unless you are on a truely long-term trek, you are going from point A to point B, so really you only need the county-level map for where you start and where you end for a good set of directions. The other set of maps you need are state-level maps that contain the “major roads” for the states you will be traveling in. In any case, if I wanted to use Mapopolis during a trip, I would have to sit down with a map and figure out which states and counties I wanted access to. Initially I tried simply putting in all the counties between me and my destination of some 500 miles away, but due to the limitations of the program, this was unworkable. These maps are not small, of course, and with the Treos limited memory, the best place for them are on an external memory card.

Luckily, when I purchased Mapopolis last summer they had just made a beta version available that made it possible to use maps on your SD card more or less painlessly. However, using the SD card, especially on a Treo 600 (as opposed to faster devices like the Treo 650), meant things generally took longer to happen. Every additional map that Mapopolis had to load and look at while figuring out your route made trips with more than a handful of county-level maps and state major road maps so slow that they really weren’t worth the effort. And even with a relatively small mapset, it could still take a few minutes to map my route to work ? a trip that only takes a half hour!

Flash forward six months or so when I first started contemplating buying a Treo 650 (ok, maybe I was contemplating it when it was first announced in October!). One consideration I had, although admittedly not my primary one, was how upgrading would affect my experience with GPS. I knew that the Treo 650’s faster processor would mean that maps would load much faster and routes could be planned much more quickly ? at least in theory. I also knew that with its higher resolution screen, I could see more map in more detail, thus giving me a better idea of what was ahead as I drove, and what was around me.

I didn’t think at all about the Treo 650’s support for Bluetooth because I simply didn’t know that there were Bluetooth-enabled GPS units. Even if I did, I don’t think I would have been all that concerned because after all it’s simply a way to cut down on the numbers wires in your car, a feature that while nice is not a big deal to someone who’s relatively low maintenance like myself! Then again, one big problem I had when using the Treo 600 with my wired GPS receiver was that sometimes a bump would dislodge a cable and if I didn’t get it plugged back in quickly enough, I would have to reroute the trip all over again!

TomTom GoNot having done a lot of reading about GPS since buying Mapopolis in the summer, I just assumed I would keep using my old GPS receiver with the Mapopolis maps. I didn’t know there were other options until perusing the discussion forums again as the time neared for when I might actually be able to purchase the Treo 650. I happened across people talking about a new product from a company called TomTom. TomTom makes a stand-alone GPS unit called the “TomTom Go” which I had looked at a bit and even considered buying when I was looking at stand-alones last month after buying a new car. However, the TomTom’s pricetag, even though it was one of the cheaper units out there for its full feature set, was still between $600 and $1000 depending on the store you bought it at and the options you chose, and since I knew I’d be spending a good chunk of cash on the Treo 650 soon enough, I had to hold off. I’m glad I did, because as I found out, TomTom makes software for handhelds (PalmOS and PocketPC devices) that is the basically the same as what is in their stand-alone TomTom Go. The price is also much more reasonable than any of the stand-alone devices you can get, including TomTom’s.

What I also had to decide was what kind of GPS receiver to buy, because as it turned out I could not use my old GPS receiver with the Treo 650 due to Pa1mOne’s decision to change the port used for plugging in such accessories to the phone. Since Bluetooth GPS receivers are not prohibitive and because I heard good things about TomTom’s own Bluetooth GPS receiver, which came either separately or bundled with the software and maps, I opted to get the bundle from Amazon.com and have it shipped to my house for free while I waited for my Treo 650 to get out of backorder status and get shipped to me. As it turns out TomTom’s Bluetooth receiver has some of the latest GPS features, accuracy and performance enhancements via a recent chipset called “SiRF IIe/LP.” (I believe an even more advanced SiRF III has just gone into production) Among its more impressive features is its ability to get a GPS signal without having to have line-of-sight to the satellites. So I can put it in my glove compartment, and since there are no wires, shut it, and it still will get a signal and send it to my Treo 650.

After receiving the TomTom package and actually getting the software to work on my Treo 600 (a feat that I hadn’t seen anyone even attempting), I found out that Mapoplis actually made a product that was a more direct competitor to TomTom! It was too late to return TomTom and do further research before making a decision, so I contacted Mapopolis and they were nice enough to send me their product so that I could review it for potential customers and compare it to the TomTom Navigator software and maps. Mapopolis’s product, called U.S. NavCard for PalmOS, is actually an external Secure Digital memory card that contains the software and street-level maps for the entire U.S. One can also buy cards that contain only parts of the U.S. for significantly less. I felt compelled to compare the two products not only for myself but for others out there who are looking for a new (or a first) GPS system for their Treo and who may not have known about the Mapopolis product - while there’s been more buzz lately about TomTom because of it being the new kid on the block and having some nice features, I didn’t see much discussion about this relatively new product from Mapopolis.

Installation

The Mapopolis Navcard is the winner here, of course. All you do is plop the card in. The first time it installs some files into your Treo’s main memory (subsequent insertions just cause it to start right up) but all the maps are maintained on the card itself, which is necessary for a device with such a limited amount of main memory. While this is process is very easy, there are some downsides to the approach. One is that the files that it installs in memory take up a pretty good chunk of space ? over 3MB! With the Treo 650’s memory issues, this is significant! Also, while using the Navcard, you won’t have access to programs that you may have installed on a separate external memory card. I’ve put as many programs as possible on my external card in order to keep the free the main memory on the Treo due to it’s memory issues. But perhaps this isn’t that big an issue. If you are using a GPS during a trip, for the most part you aren’t going to be doing anything with the Treo, aside from maybe using the phone which doesn’t require any external program. Ideally, having at least the possibility open for doing other things like playing some music or audio books that are on a memory card while using the GPS would be nice, but the lack of multitasking on the Treos as well as lack of great stability with either of these products mean that this was never going to be a real possibility at this point anyway. Initially I thought having the software on an SD card meant that it wasn’t meant for updates, however, Mapopolis is currently working on updates that can be installed on the card, and I tried out a beta of this update successfully ? you just need to switch the write-protect tab on the SD card.

TomTom Navigator’s installation is not nearly as straightforward. One receives Eight CD’s worth of maps, voices, and the application. Any of these CD’s acts as an installation program, but nothing gets installed on your computer. Rather, when you put one of these CD’s in, it runs an installation program off of the CD and asks you want you want to install. It gives you the choice of installing in main memory, on a storage card or “other (advanced)” That third option then gives you further choices to install to a directory on your hard drive (which you can later transfer to an SD card via a card reader for example), or directly to the SD card. All these options are a bit confusing and I had to play with the install process a bit before I got it to work the way I wanted. Installing to Storage Card initially did not let me have access to the application. I had to go back and install it to main memory, but then it took up a big chunk of memory. I then deleted this, and tried installing to the storage card again and this time it seemed to work. The process also seems to require at least a couple of hotsynchs so you really need to play close aattention to the directions the installer is giving you and don’t just assume you hit install and then do one hotsynch. The reason I knew there shouldn’t be a big chunk of memory taken up in the Treos main memory is from what I’d read on the discussion forums. Nowhere is any of this explained during the installation process or in the manuals.

Once you install the program itself, you also have to install maps. You can install a map for a single state, or for groups of states. This is relatively painless, as you just select from a list and it will prompt you to insert a different CD if necessary. You can also install a large variety of voices for the voice prompts. Unfortunately installing each map and each voice prompt requires a separate install process, and you have to basically tell TomTom that you’ve hotsynched when you really haven’t, otherwise you would have to hotsynch after each one!

Documentation

The documentation for both of these units is not the best. The Navcard comes with one sheet of paper that with some basic instructions. A “Quickstart Guide” which isn’t much longer but at least as some screen captures, is available on the Mapopolis website. Mapopolis is apparently working on an a more in-depth user guide, but in the mean time the user guide for Mapopolis 2 will serve to answer most of your questions. TomTom’s “manual” is a slick, professional printing, but is not all that thorough. It definitely beats Mapopolis’s single sheet, and one can download a slightly expanded User Guide from the TomTom website that’s a bit more helpful. Unfortunately, TomTom includes no documentation for their Bluetooth GPS unit, which was part of the bundle; something I thought was a bit odd.

GPS Unit Compatibility

TomTom BT ReceiverSurprisingly, I found that the Mapopolis product was much easier to get working with the TomTom Bluetooth GPS unit than TomTom’s Navigator. Once I figured out that you needed to set it so that it would always look for the GPS as soon as you enter the program, and also set the it for a Bluetooth GPS (as opposed to a serial GPS) connection, it worked flawlessly. You do have to pick the TomTom from list of Bluetooth devices each time you start it up ? the Navcard can’t seem to remember which device you set it to the last time - but this is not much of a hassle.

The TomTom, on the other hand, was much more finicky. I would have to exit out sometimes or go in and change the GPS setting because it just wasn’t finding the device. I’m not sure exactly what the problem is, but it can be quite annoying. Once TomTom sees the GPS, everything’s fine, but it just seemed to take a much longer time than necessary sometimes. Other times it picked it up right away, and unlike Mapopolis, it remembers your settings, so as soon as you start running the software sometimes you’re all set and don’t need to do anything more to get things working.

Planning a Route

This is one place where the TomTom Navigator outperforms Mapopolis in most, although not every aspect. The interface to TomTom is one that doesn’t look anything like any PalmOS application that you’ve seen, and that is because it is not exactly a PalmOS application. Instead, TomTom uses its own environment, bypassing the PalmOS. You start by choosing what kind of destination to pick, including an address, your home (if you’ve programmed that in when prompted when you are first setting TomTom up), a destination you’ve navigated to recently, a “Favorite,” (predefined location), a “Point of Interest,” or just an address. For now, let’s look at just a plain old address as your destination. First you are asked what city your destination is in. You can start typing with the Treo keyboard or with a virtual one on the screen. As you type, a list of cities pops up that correspond to what you’ve typed so far, and as you continue typing that lists gets smaller, since, for example, fewer cities start with “Spring” than start with just “S.” Once you see and pick your city from the list, it then asks you what street your destination is on and a similar list comes up as you type out the street. Finally it asks for the number or a cross-street. The routing system also remembers the last place you routed to, and so when you first start to route again, it brings up a list of recent places, so that you can quickly choose that place without having to manually enter it again from scratch.

(Clicking on “Navigate To” on the Main Menu will give you these options) (When you click on “Address” you can start entering the city name to bring up a list)

Without actually experiencing it yourself, it’s hard to get a feel for how easy setting a destination is, compared to many GPS systems I’ve used in the past, but trust me; it is very fast and easy. The actual amount of time it takes for the TomTom software to create the route with all the directions is astonishingly fast. Routing my 35-minute same-county trip from home to work or back takes less than 3 seconds. Even mapping a trip from Virginia to New York took around 5 seconds! In addition to your straightforward route, TomTom has the ability to include a “waypoint” or a point in between the beginning and the end points through which you want to travel, even if this will take you out of your way based on the optimal route. As a waypoint you can pick any address, favorite, a recent destination, point of interest, etc. I’ve never personally found a big reason to use waypoints while driving, but my trips are usually pretty straightforward ? go visit a family member or friend, come home.

For those who have used Mapopolis 2 with the Treo 600, you will be right at home with the Mapopolis NavCard. The NavCard has basically the same exact interface with a few minor differences. The only major difference is that you don’t have to fiddle with maps, map directories, etc. (There are also a couple of features that have been left out but I’ll get into that later) - in fact the “Maps” button in the settings menu is simply gone. This is because you already have all the maps at your disposal preinstalled on the SD card. The screen that lets you pick where to route to is definitely one of Mapopolis’s weakest points. It’s not intuitive, and takes a bit of fiddling with to get what you want. It’s something that you can get over as you get more accustomed to using it, but it is certainly an area where Mapopolis could make some big improvements. For example, there’s the issue that while looking for an address, you may have missed the pull-down list where you specify which state to look in, a particularly annoying problem. For some reason, when you go to set an address to find, it defaults to looking in Malibu, California. A better choice would be to use a recent destination city or even the current city according to the GPS. In addition, Mapopolis seems very finicky about addresses. For example spelling out East or Lane instead of abbreviating these yielded a “nothing found” message. This may be even be true of TomTom as well, but because of the way it works by offering you choices rather than having you input an address to find an exact match for, it avoids the issue.

(notice no “Maps” button) (intermediate screen - you have to click “find” to set up your destination)

That being said, Mapopolis does have some routing features that aren’t available in TomTom. In particular you can look up someone’s name in your address book and it will plop their address into the find field. Of course, it only does this for their actual address. You still need to make sure you are looking for it in the proper city and state (or zip code), since these are in separate fields from the address, and setting these each time is not a very fast and easy process. You can also tell Mapopolis to avoid highways, favor them, or be neutral to them when creating a route, something TomTom cannot do. Neither program has the flexibility of the online programs that allow you to find the shortest route vs. the quickest route. Routing times for Mapopolis, while a lot faster using the Navcard on my Treo 650 than with the county-level maps with Mapopolis 2 on my Treo 600, is still significantly slower than the TomTom. Routes from Virginia to New York took at least 30 seconds, perhaps as much as a minute, whereas routes between a local computer store and my house about two miles away took about 5 seconds. The route from my house to work (a 30-minute ride within the same county) took about 10 seconds. Mapopolis, however, is working on an update that improves routing and searching speeds. I was able to look at the beta for this update and for a longer route (DC to NYC) it did seem to shave it down from about 1 minute to 30 seconds, but shorter routes that took 10 seconds or less with the regular version didn’t seem to gain much discernable benefit.

Traveling the Route

Once you set off on your route, the main features available are the actual screen display of the map, the written directions and other information, and finally the audible voice prompts. Oh yes, and then there’s the overriding accuracy of the directions themselves! Let’s tackle these one by one.

For the written directional information, I preferred the Mapopolis, both because their color scheme of blue letters on a white background was more readable from a distance than TomTom’s white on dark blue. Both applications have directional arrows that tell you what kind of turn is coming and how far you have to go till the turn, and for these Mapopolis’s seemed a bit easier to read. Part of the reason why Mapopolis might have the edge here is that these instructions take up more screen real estate and so allow for bigger and clearer fonts. This has the disadvantage, though, of making the space taken up by the map smaller. TomTom does have a nice feature though which allows you to see only the directional arrow and the direction text over the entire screen, making it even more readable than Mapopolis (although unlike Mapopolis it shows absolutely no map). You can set this on or off, or even to come on automatically when you travel above a certain speed.

(Mapopolis NavCard Navigating a Route) (TomTom Navigator Navigating a Route - using its 3D Map Mode)

As far as directional accuracy, I found that both programs would sometimes give directions that didn’t make sense, or that I just wasn’t expecting. Normally these will actually get you to where you want to go, but they often seem less intuitive than what you may be used to just guessing yourself. Sometimes they might even save you a bit of time, sometimes they might take longer. I think it would take weeks to determine with any kind of confidence whether one of these products are better at figuring out directions on whole better than the other, although you might be able to do that very quickly for a given area and set of routes that you travel on a regular basis. The other issue that both seem to have (although in different places) is that they occasionally give you directions where none are needed. I’ve gotten stuff like “in 1 mile continue along X” where X is the road I’m currently on. However, looking around, there’s no way NOT to continue along X unless you want to barrel through some guardrail and off the side of the road! Much of this depends on the type of mapping data that these programs use. Mapopolis uses data from NavTeq, whereas TomTom uses data from a company called TeleAtlas. Both of these companies have one annoying problem for me ? they put my house 5 houses east of where it should be! I even notified NavTeq about this error, but even though the big online mapping apps like Mapquest use NavTeq data (so you think they would have the latest), they still show my house incorrectly placed. I can only imagine how many other inaccuracies there are, especially for never roads ? my road (and house) is at least 50 years old so I don’t think that’s the problem there!

A closely related aspect to this is how the directions are actually explained to the driver. For this Mapopolis is the hands-down winner. They simply make more sense to my U.S. roadmapped brain. TomTom is a Dutch company, so perhaps in Europe these kinds of directions might be more comfortable, but not as much in the U.S. Don’t get me wrong, they aren’t that bad, but Mapopolis’s are just more descriptive and helpful. Also, while you can set TomTom to use miles instead of kilometers, when you get under 1/3 of a mile or so, it switches to yards, a measurement that is only familiar in the sense of football to most U.S. residents! Unfortunately there is no way to switch this to feet, which is the unit that Mapopolis uses for its sub 1/3-mile directions.

As far as the map part of the display, TomTom is probably the winner, but not by much when you consider all the related features. On TomTom the maps just look better to my eye, are faster to browse, scroll better, and zoom in and out more fluidly. In addition one can choose from the standard overhead view that one would see on a paper map, or a special “3-D” view, as if one were traveling in a plane above the vehicle. Initially I was a bit dubious about whether this feature would actually be very useful. In fact I felt that these views gave you less information because you couldn’t see as far ahead. But this is not the case with TomTom’s 3D view. Something about the way it uses perspective and the fluidity of it’s animation really add to this view to allow you to sense what’s coming up in front of you much easier than with the top-down type of map. I still think the top-down view is good and switch off between the two, but having the choice is great. A slick feature that TomTom has but which I wish there was a way to turn off is a type of “auto-zooming.” Depending on how fast the car is going, TomTom senses this and zooms out in order to give you a wider view of what’s to come. If one is zoomed in too much while, say stopped in traffic, one can override this and zoom out for a wider view, however within several seconds TomTom will automatically zoom back in to a “speed-appropriate” level. TomTom’s map display while on a route is also a bit larger due to more space given to the directional text for Mapopolis’s display. However, when using these programs just driving around without a route programmed, Mapopolis’s map display is a bit larger.

Mapopolis’s maps are a bit jerkier when animating your travels, and are not as “pretty,” although I suppose that’s in the eye of the beholder. There is no 3D view, even though the older Mapopolis 2 has such a view. I’m not sure why Mapopolis chose to leave it out. Perhaps there were stability issues or even memory issues due to the size limits of the SD card and the Treo 650’s main memory issues. Also missing from Mapopolis 2 is the ability to control the amount of detail on the map, but then TomTom doesn’t have this either. Mapopolis does have some things that TomTom doesn’t. For one, you can scroll on the map while you are traveling a route, zoom out to view more of your route, and even click on parts of the map to get more information about them ? the name of a park or a point of interest, etc. In order to do something similar in TomTom, you have to go into a separate Browse Map mode found in the menu, which is just a static view of the map, not a dynamic one showing your position as you travel. Mapopolis also allows you to choose whether the map should be oriented according to the direction your car is driving, or rather as a static North-Up orientation. Finally, Mapopolis gives you a legend that puts things in perspective. You can estimate how far it might be from where you are to an arbitrary spot on your route which you cannot do in TomTom. As mentioned, the written directions take up more space on Mapopolis than TomTom, so the map itself is smaller, which makes it harder to read while driving.

Both applications give you an audible voice that reads turn-by-turn directions as they near. This is a key feature because it allows you to be directed by just listening without having to look at a tiny screen to try to make out directional information. Both programs distinguish themselves in different ways with their voice prompts, and so I had a hard time determining a clear winner.

TomTom has a large variety of clear, human voices which you can install from the CD (or download additional from Navtones) so that you can pick and choose which voice to hear at any given time. There are usually at least two (one male, one female) voice for a given language, but sometimes as many as four. So if you know where you’re going but want to practice your Italian comprehension a bit, just download Chiara and let her direct you Avante! Aside from this, there are even different accent variations (for English anyway), including U.S., British, Hispanic, and Australian. The vocabulary even changes a bit when you switch from one accent to another. For example, the British voices use the term “motorway” instead of “highway.” Someone at TomTom also has a sense of humor as you can even download from their site valley girl dialect called “Zappa“! Aside from the choice of languages, one can also set the volume level of the voice, something that’s definitely useful if one has an infant in the car or simply a person who wants to sleep and not get woken up by a booming voice saying to take the next right.

The Mapopolis Navcard comes with a computer generated voice, not nearly as nice as any of the human voices of TomTom, but the big advantage it affords the program is that it can pronounce (or at least TRY to pronounce ? sometimes it’s pretty humorous to hear some of its attempts!) all the written directions including the actual names of streets, highways, etc. By comparison, TomTom’s voices have a very limited vocabulary ? “exit ahead,” “turn left,” “turn right,” “take the highway,” “after 200 yards,” “make a U-Turn,” “turn around when possible,” and “you have reached your destination” are honestly the only things I can recall it saying. So Mapopolis’s computerized voice prompts in general are much more helpful, even if they don’t sound as nice. This isn’t only because of the proper names it can pronounce, but simply the type of directions it gives for turns, as I’ve described above. The one unfortunate thing I discovered with Mapopolis’s computer-generated voice prompts was that there seems to be some kind of malfunction with them on my Treo 650 whereby a decent fraction (I would say at least 5%, maybe as much as 10%) are messed up. Specifically, the voice distorts, getting chopped up a lot like the old Max Headroom stutter! Although pretty humorous the first few times it happens, at a certain point it gets stale, like Max Headroom. Sometimes it’s a very minor stutter that lasts for a second or so, but other times the entire direction stuttered so that something that would have taken a couple of seconds to say took at least ten. Pair that with the inability to modify the volume, and well, it’s not good!

Now, if you don’t really care about proper names of streets, you can avoid the computer voice completely and download human voices (no longer available) similar to TomTom’s. There isn’t as good a selection, but the great thing is that you can actually record your own! Perhaps you could even cobble together sound clips of various celebrities saying the various 50 words that are used for these directions. I’m not sure I’d particularly want Paris Hilton giving me directions, but I’m sure someone would. Unfortunately Mapopolis does not tell people about this option, you have to glean it from discussion forums, which is unfortunate because it is a very nice feature to have. Perhaps the reason is that it’s not as easy to set up as TomTom’s. You have to download a voice file and install it in memory, and delete the computer voice. You can’t have multiple voices available unless you do some renaming, which could be a big pain. Even so, I ran into problems getting the voice to work, but this may be due to my data connection by which I was sending myself the file. I have gotten these voices to work on Mapopolis 2 and so I have no doubt they will work on the Navcard, but you may have to spend some time doing it. Mapopolis, in a sense, makes it a feature more geared towards tinkerers ? you can customize it to your heart’s content, but you will have to spend time doing so! Mapopolis also lets you control how verbose you want the prompts. This is a good thing because the normal level would have it telling you maybe five or six times before you reached some turns ? warning you that in ½ mile, .3 miles, 300 feet, 200 feet, 100 feet, and so on before you get there. I suppose this is good for when you are very unfamiliar with an area and can give you the reassurance of having and expert who’s just very insistent (nagging?) about telling you where to turn. But it is nice to be able to tone this down. And for those who really need hand-holding (or are just masochistic) you can even make it more verbose. TomTom, on the other hand, seems to have the opposite problem. It will usually tell you exactly twice to turn. Once when you are a few hundred yards away, and then again, when you are right at the turn itself. It seems that their most recent version (4.42) has increased the first warning so that you aren’t having to scramble as much when you first hear that you have to turn, but it would still be nice to have a little more flexibility in how many times one is alerted or how far in advance.
Points of Interest

“Points of Interest” or “POI’s” as they are known in TomTom (or just “Places”) in Mapopolis, are markers for various businesses like restaurants, banks, etc., as well as municipal buildings, religious buildings, hospitals, airports, etc., that might be of interest to someone who is traveling. GPS’s generally have a database of these that you can interact with and TomTom and Navigator have their own, slightly different sets. With TomTom, one can opt to view these (or not) on the map, and decide which POI categories one wants to see. These are represented as graphical icons, like a knife and fork for a restaurant, a blue H for a hospital, etc. A couple of additional features that TomTom has are very nice. One warns you (with a variety of audible alerts) that you are approaching a specific type of POI. You can even tell it down to the yard how close you have to be to have it alert you. So, you can tell it that you want to be alerted if you come within 500 yards of a gas station, for example. The other feature allows you to create your own custom POI’s and even POI categories, with a huge number of icons to pick from. So you could set up, say, a POI category for Wifi hostpots, go online and mark down where all of them are located in a given town.

(TomTom forces you to pick a POI category, after which you can select from individual POI’s)

Mapopolis is more limited in its graphical display of POI’s (they are just colored dots), and its lack of an ability to turn them on or off, or to add new ones. However, as mentioned, you can, while navigating, click on any of these dots and get additional info ? the name anyway - of that POI. If you want to get more information with TomTom, you have to get out of the navigational mode. The other big advantage that Mapopolis has over TomTom here is that one can search for and navigate to a point of interest anywhere in the country in one fairly quick step. I’ve done this many times with Mapopolis 2 - say I know I’m traveling to a town where we’ve made reservations at a Holiday Inn, but I don’t have the information in front of me. I can simply search for hotels in Podunk, and pick the Holiday Inn from the list that comes up. This is a very useful feature and yet for some reason TomTom makes it much more difficult ? something I had to figure out by playing around with menus (there’s nothing in the documentation about how to do this). Instead of simply saying “search for X in Y” like Mapopolis, you have to go into the Browse Map mode, manually maneuver to what location you want to look in, click on the cursor position icon button, click “Find Nearby POI,” click the type of POI, then finally you get a list to scroll through. Then, once you’ve selected this POI, TomTom locates it on the map. At this point you have to again hit the cursor position icon button, and this time hit “Navigate there.” Maybe there’s a faster way, but after playing for a while and reading all the documentation I could find, I wasn’t able to figure it out. Yes, you can do this, but unlike so many other procedures where TomTom is extremely quick and intuitive, this sticks out as a real bungled feature!

(As you can see, TomTom displays large graphical icons that you will be able to recognize immediately as a particular type of POI) (Mapopolis only shows colored dots for POI, but they seem more numerous and you can click on them as you travel to display what they are)

I have no idea how MANY POI’s each of these applications have. TomTom specifies “1000’s” whereas Mapopolis doesn’t say, although I’m sure it’s at least equivelent number (it seems like it might be more, but I can’t confirm that). These are actually part of NavTeq’s and TeleAtlas’s data. In terms of organization, TomTom has a total of 43 different categories while Mapopolis has a measly 13. However, that doesn’t mean Mapopolis has fewer POI’s just fewer categories, so it may not be as easy to pinpoint which category a POI is in. On the other hand, Mapopolisis much more powerful in that you can simply enter a name of a POI that you know should be on the list and not bother with the category. TomTom forces you to choose a category first, and if you don’t choose the right one (perhaps it is miscategorized or simply in a different category than YOU would put it in), you will have a much harder time searching for it.

Favorites/Geomarks

Another key feature of a GPS is the ability to mark a particular location for later reference. Perhaps while driving you happened upon a great scenic spot, or a new store you want to return to, or perhaps you followed a friend to their place. The ability to record this in your GPS for later reference is a nice feature so that you can quickly route to it by name at some point in the future rather than having to find it on a map or type out an address. You set up a favorite by telling the GPS to mark where you are currently located, or by browsing the map and marking a spot manually. TomTom lets you save this as a “Favorite” which you can name whatever you want.

For Mapopolis, the feature is a little less intuitive, but still functional. Basically, you click on the menu button, hit “GeoMark” button, and then are presented with the map and a prompt to click on the spot you want to mark. Once you select your spot, you are presented with a form to fill in an address book entry including a first name, last name, and company name. This will then become entered into the contacts on your Treo with a work address field specified by the GPS, and a custom field as the geographical coordinates of the spot. The problem with this method is that your contacts get cluttered by these entries which may have nothing to do with friends or business associates, or worse are duplicates of entries that are already in your Contacts database.

(Each Geomark in Mapopolis has to have a standard first name and last name, which is then added to your Contacts Database) (”Favorites” in Mapopolis are just recent locations that have been searched for and which are accessible via the upside-down triangle on the bottom menu for quick locating)

In fact, Mapopolis has the added benefit of being able to access your contacts addresses from that application on your Treo, so this would be redundant. What Mapopolis really needs is the ability to have favorites separate from your Contacts like TomTom. That being said, TomTom needs to have an interface to Contacts. Mapopolis also has something called “favorites” but they aren’t really the equivalent of favorites in TomTom, rather they are just recently accessed locations that are saved automatically. You can’t delete them, rename them, etc., so they aren’t nearly as powerful as TomTom’s favorites. Also, as with various settings in Mapopolis, in certain circumstances where the phone resets due to instability, these locations are lost.

Rerouting

One of the key features of a GPS is not just the ability to create a route for a trip, but to actually change that route during the trip, even if that change is unintentional. If you make a wrong turn, or intentionally leave the planned route in order to find a gas station or a rest area, or to avoid delays on a horribly backed up highway, you don’t want to have to stop and reprogram the entire route. When it comes to rerouting, TomTom definitely has the upper hand. The main issue with Mapopolis’s rerouting capabilities is its speed, especially when dealing with longer routes. For a relatively short route of, say, less than 25 miles or so, it’s not an issue. The rerouting will take under 10 seconds. However, routes of a couple hundred miles or more could take 30 seconds or more to reroute. At this point it almost makes sense to stop and do the rerouting because by the time the reroute has taken place, you may have missed a turn that the reroute was going to tell you to take, and then the reroute will have to start all over again. This of course won’t happen all the time, only in certain circumstances and for longer trips, but it still is a limitation. TomTom, on the other hand, must have a very efficient engine for routing and rerouting. It seems like this rerouting is simply editing the smallest piece of the route possible while keeping the rest the same, thus making it almost instantaneous in most situations.

TomTom also adds much more functionality over simple rerouting. One can calculate an “alternative route,” which makes TomTom come up with a slightly different way of getting to your destination. The first time one does this, the route is changed from where you currently are, but you can continue to request an alternate route and additional parts of the route will start to change, usually causing your estimated time to go up as further detours are made. A much more controllable and useful rerouting function, though, is to reroute to simply avoid the current road you’re on due to an accident or something else that’s causing heavy traffic. This is called “Avoid Roadblock.” You can set it to various distances ranging from a probably useless 100 yards up to 3 miles. One can also specify a part of the route one wants to avoid - say a particular highway you know will have construction.

Interface

Although I’ve touched on this in general, I thought I’d speak more directly about the user interface for these GPS apps. In general, I would have to say that TomTom’s interface is more user-friendly, faster, and just much better looking than Mapopolis. Of course looks are in the eye of the beholder and I suppose even usability is as well. If you are used to the PalmOS interface with it’s buttons and form fields and so on, you may be right at home with Mapopolis. However, I’m pretty familiar with PalmOS and yet I still found it easier to deal with TomTom because it is so user-friendly. Basically it makes everything a touch with your finger on the screen. You can use some of the buttons and keys on the Treo keyboard to do certain things, but in general, it’s just easier to deal with the touch screen. Everything is very graphical, as you’ve seen on the screenshots here - lots of colorful screens large icons.

Mapopolis is similar in that certain things work better by hitting the screen, but others are really meant for using the keyboard. The forms within Mapopolis act the way you would expect most PalmOS applications to act, however the five-way navigation is not fully implemented. You cannot, for example scroll through the main menu using these keys in Mapopolis, and often you the focus within a form doesn’t go to the field you would expect, requiring a finger or a stylus to actually activate a given field. Then again, TomTom is even less compliant with normal PalmOS navigation techniques. You can’t scroll between individual items in the menus in TomTom and select an item (although you can scroll through different pages) with the navigational keys.

Stability

The stability of either of these programs is not up for debate. The problem is that the Treo 650 is a relatively new device and people have had varying degrees of stability with it. Also, if you run a bunch of applications that do things that might challenge the stability, like push email (Chatteremail) or always-live IM (Verichat), this may cause further issues when running these while using a GPS. Even without running these programs, I have had numerous issues with the phone resetting itself or getting extremely sluggish requiring me to reset it myself. When using these programs, resesets for seemingly no reason did happen occasionally, but not very regularly. When using Mapopolis and receiving a call once, I was able to talk for about 15 seconds while Mapopolis actually worked in the background, but then the phone reset itself ? I have a feeling that had to do with a Bluetooth issue which I’ll explain momentarily. Mapopolis did seem to be a bit less stable in some instances, especially when it came to removing and inserting the SD card. I didn’t do anything bad like remove the card while running the program, but sometimes when removing it after I had gotten out of the program, or inserting it to start using it, the phone would reset itself. The other issue around this is that from usage to usage, Mapopolis would often “forget” what I’d set before. In particular, the various settings such as what type of GPS unit I was using, whether I wanted it to resynch with it as soon as I started, whether I wanted to reestablish the last route, etc. Having to reset all of these things is a pain. This didn’t happen all the time, of course, but enough to make it annoying. The other thing it would forget is the “favorites” (recent locations), so this just meant I wouldn’t have the convenience of such shortcuts and would have reprogram a destination manually when this happened.

Receiving Calls

One feature that is constantly asked in discussion forums is whether you can receive calls while using one of these programs. After all, chances are that on a long (or even short) trip, you will want to or need to be in touch with people ? people you are traveling to, or whoever. I’m glad to say that each of these programs does allow you to receive calls and will go back to routing once you’re done. Mapopolis simply freezes and lets you choose to answer the call or ignore it. If you answer it, the screen stays on Mapopolis’s frozen map. On TomTom, if you choose to answer, it actually switches you out of Navigator and into the phone application, and once you are done with the call, you have to relaunch the program, which will then automatically pick up your route again. As I mentioned, I did have a problem one time with Mapopolis resetting once. What actually happened was that it allowing me to pick up the call, but instead of freezing, it kept working ? the map kept moving as I drove. That happened for about ten seconds until it reset. I’m not sure, but this may have had to do with a Bluetooth conflict. I have a Bluetooth headset and when the call came in, it activated it. But apparently my Bluetooth GPS was still working at the same time. The Treo 650 can only communicate with one Bluetooth device at a time, and so this may have been the issue. So if you do use Mapopolis with a Bluetooth GPS, consider getting a wired hands-free unit or simply picking up the handset to talk (or else use a wired GPS receiver).

Power

I’m not sure whether one of these software packages uses more power than the other. My guess is probably not, or at least not a significantly. However, there is a difference in how these programs deal with power in other ways. The TomTom generally doesn’t care what power source you are using ? it will run the same way whether you have it plugged in or just using battery power. Curiously, TomTom has a battery meter, but for some reason, the only place it is visible while navigating is is in a special status screen that you have to manuever to with three clicks. Not exactly convenient. There’s a lot of information that is in the bottom part of the screen under the map when navigating, including how long until the next turn, how much longer the trip will take, how good a signal you have, when the ETA is, etc. While all this info is helpful at certain times, many of them, as I’ve noted, are not that legible unless you are holding the Treo pretty close to you. Lots of numbers in the same vicinity without any good way of labeling them make them not very useful. It would be much more useful to allow users to customize what to see in these informational areas, and also to colorcode them or do something to make them more discernable from one anoter.

(The Status Screen is the only place you can see a battery meter within the TomTom Navigator program) (You can see a lot of info in a relatively small space while Navigating in TomTom Navigator, but no battery meter, and it’s hard to make out all the information quickly)

When you run Mapopolis, on the other hand, if you aren’t plugged into your car’s charger port, your screen will go off at the interval specified in the Treo’s preferences (the default is 30 seconds). That is unless you change a setting that will let you keep it on for an hour regardless, for which there is a setting. If it is plugged in, the screen will stay on indefinitely. Unfortunately Mapopolis doesn’t offer a battery meter anywhere.

As with other items, I think both companies got it partially right here. Optimally you want to have a setting that lets you switch it from not turning off the screen at all to turning it off at the usual interval, and a bunch of ones in between. Some kind of audible alarm to let you know your batter is at ½, ¾, 5/8 of the way done, etc., might also help.

Companies

I’m not familiar enough with these companies to say this with any confidence, but it seems like Mapopolis is a bit more responsive to its customers. To be honest, I haven’t tried contacting TomTom, and they might be very responsive as well. But I have contacted Mapopolis on a number of occasions (both for this piece and in the past), and they have always been prompt and informative in getting back to me. One might expect this from a smaller company. Then again, Mapopolis was the only game in town for PalmOS users for a while and this did not make them complacent at all in terms of constantly trying to put out a better product. TomTom has a larger number of products, such as a stand-alone device, a GPS Unit, a PocketPC version of their software, and so on. Having to deal with so many different platforms might make it a lot harder logistically to keep communications with their customers regular and efficient. Then again, the fact that they use an identical interface on each of these platforms I’m sure helps. Your perspective may also be different depending on what part of the world you are in. Being a Dutch company means that Europeans will probably be more at home talking to TomTom and dealing with their software, while those from the U.S. may do better with Mapopolis. Then again, it may not matter as long as correspondence is through email and you understand that there’s a time difference in play. Mapopolis does have an official bulletin board, but for some reason they don’t advertise this (or link to it) on their own website. TomTom puts out an occasional newsletter, but the only kind of group “discussion” is via a “Gallery” where users submit pictures of their TomTom units in practice. I think both companies could do a much better job at communicating with their users. I think bulletin boards are a great feedback mechanism for companies, but I suppose they are also a double-edged sword because unless you get volunteers to manage them, they can take away valuable resources. Also, boards tend to magnify issues that only a few people may be having. More people are apt to post about a problem rather than to just say they aren’t having any! But even without a bulletin board, I would expect more newsletter-type communications from these companies, whether they are emailed or posted on their website. The latest “news” on TomTom’s site is a is from last October, and Mapopolis doesn’t have any news at all. In fact, this is why I didn’t know they had made the NavCard available, and it seems like I’m not alone. Many people on the other Treo-related discussion boards are talking a lot about the TomTom unit and comparing it, it seems, to the older Mapopolis 2 because they simply haven’t been informed that the NavCard exists. Sure it’s right on the front of the Mapopolis Website, but unless you have a reason to go there, you would never know.

Conclusion

There’s no doubt that both of these products have many nice features, and also many things that weren’t implemented in the best way. In the following table I will try to summarize some of the advantages of each over the other, leaving out features that are basically equivalent:

TomTom Strengths Mapopolis Strengths
Routing and Rerouting Speed More useful directions (at least for U.S. drivers)
Rerouting capabilities Better warning system of upcoming turns.
Ease of Use Ease of Installation
Small size in main memory More reliable Bluetooth GPS connects
Large Selection of Voices and Languages and easy selection of these Voice uses street and location proper names, albeit with glitchy computer voice.
Holding all settings in memory despite resets Able to record your own voice prompts
“3-D” Map View Set zoom level permanently while navigating
Prettier looking maps Use of feet instead of yards and more warnings and earlier warnings for turns
More fluid scrolling Customize Map Orientation
Points of interest more visible (graphical) Points of interest clickable (for further info) while navigating
No need to add contacts to mark spots for future reference (”favorites”) Integration with Contacts
No need to replace SD card which you might be using for other applications Company more responsive
Will allow you to use only battery power Can have screen go off when using batteries (to save power)
Ability to add your own points of interest and POI categories Ability to search for POI’s by name
Larger number of POI cateogies Easier to navigate to a point of interest outside of current location
Set alerts when close to a given POI category Customize highway preference
Larger Map Display while on a route Larger Map Display while driving around (no route)
Favorites more flexible than favorites/geomarks in Mapopolis  
Seems slightly more stable  
Special Directional info only view  

While this list may look like it gives an edge to TomTom, the list is somewhat arbitrary and subjective. My suggestion is to be even more subjective than this, but a lot less arbitrary and look at these applications yourself. One can download a copy of Mapopolis 2 with demo maps that expire after 9 days. The interface will not be exactly like the Navcard, but it will be close enough. You’ll just have to keep in mind that the detail control and the 3D maps are things that aren’t available on the Navcard, and that map file management (which is kind of a pain in Mapopolis 2) is no longer an issue with the NavCard. As for TomTom, unfortunately there is no trial software, which is unfortunate. However, you might actually be able to test a very similar software out by going to your local Circuit City, Best Buy, or Car Audio/GPS shop. These places often carry the

Update: As you may have seen in one of the comments below, Doug Kozlowsky has added a couple of important clarifications to my review regarding TomTom Navigator. Specifically he says:

“TomTom has a battery display that kicks in when the battery gets low (it alternates with the signal strength display). It turns yellow, then orange, then red as the battery

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2005
Feb 24

Back to Part I
(Note: I’ve split this article into two pages due to its length and limitations within my weblog editing environment - plus the fact that updates may be neccessary periodically)
While this list may look like it gives an edge to TomTom, the list is somewhat arbitrary and subjective. My suggestion is to be even more subjective than this, but a lot less arbitrary and look at these applications yourself. One can download a copy of Mapopolis 2 with demo maps that expire after 9 days. The interface will not be exactly like the Navcard, but it will be close enough. You’ll just have to keep in mind that the detail control and the 3D maps are things that aren’t available on the Navcard, and that map file management (which is kind of a pain in Mapopolis 2) is no longer an issue with the NavCard. As for TomTom, unfortunately there is no trial software, which is unfortunate. However, you might actually be able to test a very similar software out by going to your local Circuit City, Best Buy, or Car Audio/GPS shop. These places often carry the

Update: As you may have seen in one of the comments below, Doug Kozlowsky has added a couple of important clarifications to my review regarding TomTom Navigator. Specifically he says:

“TomTom has a battery display that kicks in when the battery gets low (it alternates with the signal strength display). It turns yellow, then orange, then red as the battery level drops.”

But more importantly:

“Mapopolis has a huge incompatibility with the Treo 650 in that it loads maps into memory to work with. Any map over 12 MB or so crashes the 650. I couldn’t use it in LA for example since the LA County map is over that size. Perhaps it is related to what else I had loaded.”

If this is accurate, while this will probably only be a problem for a few very dense maps like LA, it is still a big problem considering the Treo 650’s memory issues. Those memory issues will probably be alleviated some on GSM models as they already have with Sprint models via a firmware update, but 12MB is still a lot to keep free even so.

Another Update: There has been a lot of talks in the comments about another version of TomTom coming out, called TomTom 5, which apparently fixes some of the previous limitations (like address book interaction), and adds some tantalizing new possibilities, like access to traffic and other information. This supposedly will be a free upgrade to current TomTom 2004 customers, but I’m not counting on anything until there is an definitive official statement, which there really hasn’t been yet. The new TomTom 5 comes with a GPS which contains a newer chipset than the 2004 package, one that theoretically should mean even better reception, faster response, etc. Any additional news I get will be posted as another update.

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2005
Feb 24

As a gadget lover AND a map lover, I have long had a passion for GPS, or Global Positioning System devices. These allow you to know where you are on the planet within a fair degree of accuracy, allow you to map out a route from where you are to any destination and sometimes even let you look up various landmarks or businesses or see them as you travel. My first GPS was a monochrome Garmin StreetPilot that I bought back in 2000. When I first heard that I could make my Treo 600 act like a GPS receiver back last summer, I was entreagued. When I heard the raves about a product called Mapopolis that offered voiced turn-by-turn directions and the ability to download maps for anywhere in the U.S., all for half the price I paid (including the actual GPS receiver) for the StreetPilot years earlier, I jumped at the chance! The possibility that I could use this amazing phone for yet another important need made it even more of a convergence device. At the time, Mapopolis provided the only real GPS solution that I could find for the Treo. I purchased the program and a subscription to download maps for a year and started using it immediately. Mapopolis provided many things that my Garmin (which was at least five times the size and weight of my Treo) could not do, such as those voice-prompted directions I mentioned, displaying maps in color (albeit on a smaller screen) and allowing you to actually type addresses in instead of scrolling through a virtual keyboard on the screen.

While I was mostly happy with this software, the one big disadvantage was that Mapopolis’s maps were county-based. You had to know what counties you would be traveling to or through if you wanted to get specific directions to an exact endpoint, and also be able to stop along the way and drive around a little without losing your map detail. Unless you are on a truely long-term trek, you are going from point A to point B, so really you only need the county-level map for where you start and where you end for a good set of directions. The other set of maps you need are state-level maps that contain the “major roads” for the states you will be traveling in. In any case, if I wanted to use Mapopolis during a trip, I would have to sit down with a map and figure out which states and counties I wanted access to. Initially I tried simply putting in all the counties between me and my destination of some 500 miles away, but due to the limitations of the program, this was unworkable. These maps are not small, of course, and with the Treos limited memory, the best place for them are on an external memory card.

Luckily, when I purchased Mapopolis last summer they had just made a beta version available that made it possible to use maps on your SD card more or less painlessly. However, using the SD card, especially on a Treo 600 (as opposed to faster devices like the Treo 650), meant things generally took longer to happen. Every additional map that Mapopolis had to load and look at while figuring out your route made trips with more than a handful of county-level maps and state major road maps so slow that they really weren’t worth the effort. And even with a relatively small mapset, it could still take a few minutes to map my route to work – a trip that only takes a half hour!

Flash forward six months or so when I first started contemplating buying a Treo 650 (ok, maybe I was contemplating it when it was first announced in October!). One consideration I had, although admittedly not my primary one, was how upgrading would affect my experience with GPS. I knew that the Treo 650’s faster processor would mean that maps would load much faster and routes could be planned much more quickly – at least in theory. I also knew that with its higher resolution screen, I could see more map in more detail, thus giving me a better idea of what was ahead as I drove, and what was around me.

I didn’t think at all about the Treo 650’s support for Bluetooth because I simply didn’t know that there were Bluetooth-enabled GPS units. Even if I did, I don’t think I would have been all that concerned because after all it’s simply a way to cut down on the numbers wires in your car, a feature that while nice is not a big deal to someone who’s relatively low maintenance like myself! Then again, one big problem I had when using the Treo 600 with my wired GPS receiver was that sometimes a bump would dislodge a cable and if I didn’t get it plugged back in quickly enough, I would have to reroute the trip all over again!

TomTom GoNot having done a lot of reading about GPS since buying Mapopolis in the summer, I just assumed I would keep using my old GPS receiver with the Mapopolis maps. I didn’t know there were other options until perusing the discussion forums again as the time neared for when I might actually be able to purchase the Treo 650. I happened across people talking about a new product from a company called TomTom. TomTom makes a stand-alone GPS unit called the “TomTom Go” which I had looked at a bit and even considered buying when I was looking at stand-alones last month after buying a new car. However, the TomTom’s pricetag, even though it was one of the cheaper units out there for its full feature set, was still between $600 and $1000 depending on the store you bought it at and the options you chose, and since I knew I’d be spending a good chunk of cash on the Treo 650 soon enough, I had to hold off. I’m glad I did, because as I found out, TomTom makes software for handhelds (PalmOS and PocketPC devices) that is the basically the same as what is in their stand-alone TomTom Go. The price is also much more reasonable than any of the stand-alone devices you can get, including TomTom’s.

What I also had to decide was what kind of GPS receiver to buy, because as it turned out I could not use my old GPS receiver with the Treo 650 due to Pa1mOne’s decision to change the port used for plugging in such accessories to the phone. Since Bluetooth GPS receivers are not prohibitive and because I heard good things about TomTom’s own Bluetooth GPS receiver, which came either separately or bundled with the software and maps, I opted to get the bundle from Amazon.com and have it shipped to my house for free while I waited for my Treo 650 to get out of backorder status and get shipped to me. As it turns out TomTom’s Bluetooth receiver has some of the latest GPS features, accuracy and performance enhancements via a recent chipset called “SiRF IIe/LP.” (I believe an even more advanced SiRF III has just gone into production) Among its more impressive features is its ability to get a GPS signal without having to have line-of-sight to the satellites. So I can put it in my glove compartment, and since there are no wires, shut it, and it still will get a signal and send it to my Treo 650.

After receiving the TomTom package and actually getting the software to work on my Treo 600 (a feat that I hadn’t seen anyone even attempting), I found out that Mapoplis actually made a product that was a more direct competitor to TomTom! It was too late to return TomTom and do further research before making a decision, so I contacted Mapopolis and they were nice enough to send me their product so that I could review it for potential customers and compare it to the TomTom Navigator software and maps. Mapopolis’s product, called U.S. NavCard for PalmOS, is actually an external Secure Digital memory card that contains the software and street-level maps for the entire U.S. One can also buy cards that contain only parts of the U.S. for significantly less. I felt compelled to compare the two products not only for myself but for others out there who are looking for a new (or a first) GPS system for their Treo and who may not have known about the Mapopolis product - while there’s been more buzz lately about TomTom because of it being the new kid on the block and having some nice features, I didn’t see much discussion about this relatively new product from Mapopolis.

Installation

The Mapopolis Navcard is the winner here, of course. All you do is plop the card in. The first time it installs some files into your Treo’s main memory (subsequent insertions just cause it to start right up) but all the maps are maintained on the card itself, which is necessary for a device with such a limited amount of main memory. While this is process is very easy, there are some downsides to the approach. One is that the files that it installs in memory take up a pretty good chunk of space – over 3MB! With the Treo 650’s memory issues, this is significant! Also, while using the Navcard, you won’t have access to programs that you may have installed on a separate external memory card. I’ve put as many programs as possible on my external card in order to keep the free the main memory on the Treo due to it’s memory issues. But perhaps this isn’t that big an issue. If you are using a GPS during a trip, for the most part you aren’t going to be doing anything with the Treo, aside from maybe using the phone which doesn’t require any external program. Ideally, having at least the possibility open for doing other things like playing some music or audio books that are on a memory card while using the GPS would be nice, but the lack of multitasking on the Treos as well as lack of great stability with either of these products mean that this was never going to be a real possibility at this point anyway. Initially I thought having the software on an SD card meant that it wasn’t meant for updates, however, Mapopolis is currently working on updates that can be installed on the card, and I tried out a beta of this update successfully – you just need to switch the write-protect tab on the SD card.

TomTom Navigator’s installation is not nearly as straightforward. One receives Eight CD’s worth of maps, voices, and the application. Any of these CD’s acts as an installation program, but nothing gets installed on your computer. Rather, when you put one of these CD’s in, it runs an installation program off of the CD and asks you want you want to install. It gives you the choice of installing in main memory, on a storage card or “other (advanced)” That third option then gives you further choices to install to a directory on your hard drive (which you can later transfer to an SD card via a card reader for example), or directly to the SD card. All these options are a bit confusing and I had to play with the install process a bit before I got it to work the way I wanted. Installing to Storage Card initially did not let me have access to the application. I had to go back and install it to main memory, but then it took up a big chunk of memory. I then deleted this, and tried installing to the storage card again and this time it seemed to work. The process also seems to require at least a couple of hotsynchs so you really need to play close aattention to the directions the installer is giving you and don’t just assume you hit install and then do one hotsynch. The reason I knew there shouldn’t be a big chunk of memory taken up in the Treos main memory is from what I’d read on the discussion forums. Nowhere is any of this explained during the installation process or in the manuals.

Once you install the program itself, you also have to install maps. You can install a map for a single state, or for groups of states. This is relatively painless, as you just select from a list and it will prompt you to insert a different CD if necessary. You can also install a large variety of voices for the voice prompts. Unfortunately installing each map and each voice prompt requires a separate install process, and you have to basically tell TomTom that you’ve hotsynched when you really haven’t, otherwise you would have to hotsynch after each one!

Documentation

The documentation for both of these units is not the best. The Navcard comes with one sheet of paper that with some basic instructions. A “Quickstart Guide” which isn’t much longer but at least as some screen captures, is available on the Mapopolis website. Mapopolis is apparently working on an a more in-depth user guide, but in the mean time the user guide for Mapopolis 2 will serve to answer most of your questions. TomTom’s “manual” is a slick, professional printing, but is not all that thorough. It definitely beats Mapopolis’s single sheet, and one can download a slightly expanded User Guide from the TomTom website that’s a bit more helpful. Unfortunately, TomTom includes no documentation for their Bluetooth GPS unit, which was part of the bundle; something I thought was a bit odd.

GPS Unit Compatibility

TomTom BT ReceiverSurprisingly, I found that the Mapopolis product was much easier to get working with the TomTom Bluetooth GPS unit than TomTom’s Navigator. Once I figured out that you needed to set it so that it would always look for the GPS as soon as you enter the program, and also set the it for a Bluetooth GPS (as opposed to a serial GPS) connection, it worked flawlessly. You do have to pick the TomTom from list of Bluetooth devices each time you start it up – the Navcard can’t seem to remember which device you set it to the last time - but this is not much of a hassle.

The TomTom, on the other hand, was much more finicky. I would have to exit out sometimes or go in and change the GPS setting because it just wasn’t finding the device. I’m not sure exactly what the problem is, but it can be quite annoying. Once TomTom sees the GPS, everything’s fine, but it just seemed to take a much longer time than necessary sometimes. Other times it picked it up right away, and unlike Mapopolis, it remembers your settings, so as soon as you start running the software sometimes you’re all set and don’t need to do anything more to get things working.

Planning a Route

This is one place where the TomTom Navigator outperforms Mapopolis in most, although not every aspect. The interface to TomTom is one that doesn’t look anything like any PalmOS application that you’ve seen, and that is because it is not exactly a PalmOS application. Instead, TomTom uses its own environment, bypassing the PalmOS. You start by choosing what kind of destination to pick, including an address, your home (if you’ve programmed that in when prompted when you are first setting TomTom up), a destination you’ve navigated to recently, a “Favorite,” (predefined location), a “Point of Interest,” or just an address. For now, let’s look at just a plain old address as your destination. First you are asked what city your destination is in. You can start typing with the Treo keyboard or with a virtual one on the screen. As you type, a list of cities pops up that correspond to what you’ve typed so far, and as you continue typing that lists gets smaller, since, for example, fewer cities start with “Spring” than start with just “S.” Once you see and pick your city from the list, it then asks you what street your destination is on and a similar list comes up as you type out the street. Finally it asks for the number or a cross-street. The routing system also remembers the last place you routed to, and so when you first start to route again, it brings up a list of recent places, so that you can quickly choose that place without having to manually enter it again from scratch.

(Clicking on “Navigate To” on the Main Menu will give you these options) (When you click on “Address” you can start entering the city name to bring up a list)

Without actually experiencing it yourself, it’s hard to get a feel for how easy setting a destination is, compared to many GPS systems I’ve used in the past, but trust me; it is very fast and easy. The actual amount of time it takes for the TomTom software to create the route with all the directions is astonishingly fast. Routing my 35-minute same-county trip from home to work or back takes less than 3 seconds. Even mapping a trip from Virginia to New York took around 5 seconds! In addition to your straightforward route, TomTom has the ability to include a “waypoint” or a point in between the beginning and the end points through which you want to travel, even if this will take you out of your way based on the optimal route. As a waypoint you can pick any address, favorite, a recent destination, point of interest, etc. I’ve never personally found a big reason to use waypoints while driving, but my trips are usually pretty straightforward – go visit a family member or friend, come home.

For those who have used Mapopolis 2 with the Treo 600, you will be right at home with the Mapopolis NavCard. The NavCard has basically the same exact interface with a few minor differences. The only major difference is that you don’t have to fiddle with maps, map directories, etc. (There are also a couple of features that have been left out but I’ll get into that later) - in fact the “Maps” button in the settings menu is simply gone. This is because you already have all the maps at your disposal preinstalled on the SD card. The screen that lets you pick where to route to is definitely one of Mapopolis’s weakest points. It’s not intuitive, and takes a bit of fiddling with to get what you want. It’s something that you can get over as you get more accustomed to using it, but it is certainly an area where Mapopolis could make some big improvements. For example, there’s the issue that while looking for an address, you may have missed the pull-down list where you specify which state to look in, a particularly annoying problem. For some reason, when you go to set an address to find, it defaults to looking in Malibu, California. A better choice would be to use a recent destination city or even the current city according to the GPS. In addition, Mapopolis seems very finicky about addresses. For example spelling out East or Lane instead of abbreviating these yielded a “nothing found” message. This may be even be true of TomTom as well, but because of the way it works by offering you choices rather than having you input an address to find an exact match for, it avoids the issue.

(notice no “Maps” button) (intermediate screen - you have to click “find” to set up your destination)

That being said, Mapopolis does have some routing features that aren’t available in TomTom. In particular you can look up someone’s name in your address book and it will plop their address into the find field. Of course, it only does this for their actual address. You still need to make sure you are looking for it in the proper city and state (or zip code), since these are in separate fields from the address, and setting these each time is not a very fast and easy process. You can also tell Mapopolis to avoid highways, favor them, or be neutral to them when creating a route, something TomTom cannot do. Neither program has the flexibility of the online programs that allow you to find the shortest route vs. the quickest route. Routing times for Mapopolis, while a lot faster using the Navcard on my Treo 650 than with the county-level maps with Mapopolis 2 on my Treo 600, is still significantly slower than the TomTom. Routes from Virginia to New York took at least 30 seconds, perhaps as much as a minute, whereas routes between a local computer store and my house about two miles away took about 5 seconds. The route from my house to work (a 30-minute ride within the same county) took about 10 seconds. Mapopolis, however, is working on an update that improves routing and searching speeds. I was able to look at the beta for this update and for a longer route (DC to NYC) it did seem to shave it down from about 1 minute to 30 seconds, but shorter routes that took 10 seconds or less with the regular version didn’t seem to gain much discernable benefit.

Traveling the Route

Once you set off on your route, the main features available are the actual screen display of the map, the written directions and other information, and finally the audible voice prompts. Oh yes, and then there’s the overriding accuracy of the directions themselves! Let’s tackle these one by one.

For the written directional information, I preferred the Mapopolis, both because their color scheme of blue letters on a white background was more readable from a distance than TomTom’s white on dark blue. Both applications have directional arrows that tell you what kind of turn is coming and how far you have to go till the turn, and for these Mapopolis’s seemed a bit easier to read. Part of the reason why Mapopolis might have the edge here is that these instructions take up more screen real estate and so allow for bigger and clearer fonts. This has the disadvantage, though, of making the space taken up by the map smaller. TomTom does have a nice feature though which allows you to see only the directional arrow and the direction text over the entire screen, making it even more readable than Mapopolis (although unlike Mapopolis it shows absolutely no map). You can set this on or off, or even to come on automatically when you travel above a certain speed.

(Mapopolis NavCard Navigating a Route) (TomTom Navigator Navigating a Route - using its 3D Map Mode)

As far as directional accuracy, I found that both programs would sometimes give directions that didn’t make sense, or that I just wasn’t expecting. Normally these will actually get you to where you want to go, but they often seem less intuitive than what you may be used to just guessing yourself. Sometimes they might even save you a bit of time, sometimes they might take longer. I think it would take weeks to determine with any kind of confidence whether one of these products are better at figuring out directions on whole better than the other, although you might be able to do that very quickly for a given area and set of routes that you travel on a regular basis. The other issue that both seem to have (although in different places) is that they occasionally give you directions where none are needed. I’ve gotten stuff like “in 1 mile continue along X” where X is the road I’m currently on. However, looking around, there’s no way NOT to continue along X unless you want to barrel through some guardrail and off the side of the road! Much of this depends on the type of mapping data that these programs use. Mapopolis uses data from NavTeq, whereas TomTom uses data from a company called TeleAtlas. Both of these companies have one annoying problem for me – they put my house 5 houses east of where it should be! I even notified NavTeq about this error, but even though the big online mapping apps like Mapquest use NavTeq data (so you think they would have the latest), they still show my house incorrectly placed. I can only imagine how many other inaccuracies there are, especially for never roads – my road (and house) is at least 50 years old so I don’t think that’s the problem there!

A closely related aspect to this is how the directions are actually explained to the driver. For this Mapopolis is the hands-down winner. They simply make more sense to my U.S. roadmapped brain. TomTom is a Dutch company, so perhaps in Europe these kinds of directions might be more comfortable, but not as much in the U.S. Don’t get me wrong, they aren’t that bad, but Mapopolis’s are just more descriptive and helpful. Also, while you can set TomTom to use miles instead of kilometers, when you get under 1/3 of a mile or so, it switches to yards, a measurement that is only familiar in the sense of football to most U.S. residents! Unfortunately there is no way to switch this to feet, which is the unit that Mapopolis uses for its sub 1/3-mile directions.

As far as the map part of the display, TomTom is probably the winner, but not by much when you consider all the related features. On TomTom the maps just look better to my eye, are faster to browse, scroll better, and zoom in and out more fluidly. In addition one can choose from the standard overhead view that one would see on a paper map, or a special “3-D” view, as if one were traveling in a plane above the vehicle. Initially I was a bit dubious about whether this feature would actually be very useful. In fact I felt that these views gave you less information because you couldn’t see as far ahead. But this is not the case with TomTom’s 3D view. Something about the way it uses perspective and the fluidity of it’s animation really add to this view to allow you to sense what’s coming up in front of you much easier than with the top-down type of map. I still think the top-down view is good and switch off between the two, but having the choice is great. A slick feature that TomTom has but which I wish there was a way to turn off is a type of “auto-zooming.” Depending on how fast the car is going, TomTom senses this and zooms out in order to give you a wider view of what’s to come. If one is zoomed in too much while, say stopped in traffic, one can override this and zoom out for a wider view, however within several seconds TomTom will automatically zoom back in to a “speed-appropriate” level. TomTom’s map display while on a route is also a bit larger due to more space given to the directional text for Mapopolis’s display. However, when using these programs just driving around without a route programmed, Mapopolis’s map display is a bit larger.

Mapopolis’s maps are a bit jerkier when animating your travels, and are not as “pretty,” although I suppose that’s in the eye of the beholder. There is no 3D view, even though the older Mapopolis 2 has such a view. I’m not sure why Mapopolis chose to leave it out. Perhaps there were stability issues or even memory issues due to the size limits of the SD card and the Treo 650’s main memory issues. Also missing from Mapopolis 2 is the ability to control the amount of detail on the map, but then TomTom doesn’t have this either. Mapopolis does have some things that TomTom doesn’t. For one, you can scroll on the map while you are traveling a route, zoom out to view more of your route, and even click on parts of the map to get more information about them – the name of a park or a point of interest, etc. In order to do something similar in TomTom, you have to go into a separate Browse Map mode found in the menu, which is just a static view of the map, not a dynamic one showing your position as you travel. Mapopolis also allows you to choose whether the map should be oriented according to the direction your car is driving, or rather as a static North-Up orientation. Finally, Mapopolis gives you a legend that puts things in perspective. You can estimate how far it might be from where you are to an arbitrary spot on your route which you cannot do in TomTom. As mentioned, the written directions take up more space on Mapopolis than TomTom, so the map itself is smaller, which makes it harder to read while driving.

Both applications give you an audible voice that reads turn-by-turn directions as they near. This is a key feature because it allows you to be directed by just listening without having to look at a tiny screen to try to make out directional information. Both programs distinguish themselves in different ways with their voice prompts, and so I had a hard time determining a clear winner.

TomTom has a large variety of clear, human voices which you can install from the CD so that you can pick and choose which voice to hear at any given time. There are usually at least two (one male, one female) voice for a given language, but sometimes as many as four. So if you know where you’re going but want to practice your Italian comprehension a bit, just download Chiara and let her direct you Avante! Aside from this, there are even different accent variations (for English anyway), including U.S., British, Hispanic, and Australian. The vocabulary even changes a bit when you switch from one accent to another. For example, the British voices use the term “motorway” instead of “highway.” Someone at TomTom also has a sense of humor as you can even download from their site valley girl dialect called “Zappa“! Aside from the choice of languages, one can also set the volume level of the voice, something that’s definitely useful if one has an infant in the car or simply a person who wants to sleep and not get woken up by a booming voice saying to take the next right.

The Mapopolis Navcard comes with a computer generated voice, not nearly as nice as any of the human voices of TomTom, but the big advantage it affords the program is that it can pronounce (or at least TRY to pronounce – sometimes it’s pretty humorous to hear some of its attempts!) all the written directions including the actual names of streets, highways, etc. By comparison, TomTom’s voices have a very limited vocabulary – “exit ahead,” “turn left,” “turn right,” “take the highway,” “after 200 yards,” “make a U-Turn,” “turn around when possible,” and “you have reached your destination” are honestly the only things I can recall it saying. So Mapopolis’s computerized voice prompts in general are much more helpful, even if they don’t sound as nice. This isn’t only because of the proper names it can pronounce, but simply the type of directions it gives for turns, as I’ve described above. The one unfortunate thing I discovered with Mapopolis’s computer-generated voice prompts was that there seems to be some kind of malfunction with them on my Treo 650 whereby a decent fraction (I would say at least 5%, maybe as much as 10%) are messed up. Specifically, the voice distorts, getting chopped up a lot like the old Max Headroom stutter! Although pretty humorous the first few times it happens, at a certain point it gets stale, like Max Headroom. Sometimes it’s a very minor stutter that lasts for a second or so, but other times the entire direction stuttered so that something that would have taken a couple of seconds to say took at least ten. Pair that with the inability to modify the volume, and well, it’s not good!

Now, if you don’t really care about proper names of streets, you can avoid the computer voice completely and download human voices similar to TomTom’s. There isn’t as good a selection, but the great thing is that you can actually record your own! Perhaps you could even cobble together sound clips of various celebrities saying the various 50 words that are used for these directions. I’m not sure I’d particularly want Paris Hilton giving me directions, but I’m sure someone would. Unfortunately Mapopolis does not tell people about this option, you have to glean it from discussion forums, which is unfortunate because it is a very nice feature to have. Perhaps the reason is that it’s not as easy to set up as TomTom’s. You have to download a voice file and install it in memory, and delete the computer voice. You can’t have multiple voices available unless you do some renaming, which could be a big pain. Even so, I ran into problems getting the voice to work, but this may be due to my data connection by which I was sending myself the file. I have gotten these voices to work on Mapopolis 2 and so I have no doubt they will work on the Navcard, but you may have to spend some time doing it. Mapopolis, in a sense, makes it a feature more geared towards tinkerers – you can customize it to your heart’s content, but you will have to spend time doing so! Mapopolis also lets you control how verbose you want the prompts. This is a good thing because the normal level would have it telling you maybe five or six times before you reached some turns – warning you that in ½ mile, .3 miles, 300 feet, 200 feet, 100 feet, and so on before you get there. I suppose this is good for when you are very unfamiliar with an area and can give you the reassurance of having and expert who’s just very insistent (nagging?) about telling you where to turn. But it is nice to be able to tone this down. And for those who really need hand-holding (or are just masochistic) you can even make it more verbose. TomTom, on the other hand, seems to have the opposite problem. It will usually tell you exactly twice to turn. Once when you are a few hundred yards away, and then again, when you are right at the turn itself. It seems that their most recent version (4.42) has increased the first warning so that you aren’t having to scramble as much when you first hear that you have to turn, but it would still be nice to have a little more flexibility in how many times one is alerted or how far in advance.
Points of Interest

“Points of Interest” or “POI’s” as they are known in TomTom (or just “Places”) in Mapopolis, are markers for various businesses like restaurants, banks, etc., as well as municipal buildings, religious buildings, hospitals, airports, etc., that might be of interest to someone who is traveling. GPS’s generally have a database of these that you can interact with and TomTom and Navigator have their own, slightly different sets. With TomTom, one can opt to view these (or not) on the map, and decide which POI categories one wants to see. These are represented as graphical icons, like a knife and fork for a restaurant, a blue H for a hospital, etc. A couple of additional features that TomTom has are very nice. One warns you (with a variety of audible alerts) that you are approaching a specific type of POI. You can even tell it down to the yard how close you have to be to have it alert you. So, you can tell it that you want to be alerted if you come within 500 yards of a gas station, for example. The other feature allows you to create your own custom POI’s and even POI categories, with a huge number of icons to pick from. So you could set up, say, a POI category for Wifi hostpots, go online and mark down where all of them are located in a given town.

(TomTom forces you to pick a POI category, after which you can select from individual POI’s)

Mapopolis is more limited in its graphical display of POI’s (they are just colored dots), and its lack of an ability to turn them on or off, or to add new ones. However, as mentioned, you can, while navigating, click on any of these dots and get additional info – the name anyway - of that POI. If you want to get more information with TomTom, you have to get out of the navigational mode. The other big advantage that Mapopolis has over TomTom here is that one can search for and navigate to a point of interest anywhere in the country in one fairly quick step. I’ve done this many times with Mapopolis 2 - say I know I’m traveling to a town where we’ve made reservations at a Holiday Inn, but I don’t have the information in front of me. I can simply search for hotels in Podunk, and pick the Holiday Inn from the list that comes up. This is a very useful feature and yet for some reason TomTom makes it much more difficult – something I had to figure out by playing around with menus (there’s nothing in the documentation about how to do this). Instead of simply saying “search for X in Y” like Mapopolis, you have to go into the Browse Map mode, manually maneuver to what location you want to look in, click on the cursor position icon button, click “Find Nearby POI,” click the type of POI, then finally you get a list to scroll through. Then, once you’ve selected this POI, TomTom locates it on the map. At this point you have to again hit the cursor position icon button, and this time hit “Navigate there.” Maybe there’s a faster way, but after playing for a while and reading all the documentation I could find, I wasn’t able to figure it out. Yes, you can do this, but unlike so many other procedures where TomTom is extremely quick and intuitive, this sticks out as a real bungled feature!

(As you can see, TomTom displays large graphical icons that you will be able to recognize immediately as a particular type of POI) (Mapopolis only shows colored dots for POI, but they seem more numerous and you can click on them as you travel to display what they are)

I have no idea how MANY POI’s each of these applications have. TomTom specifies “1000’s” whereas Mapopolis doesn’t say, although I’m sure it’s at least equivelent number (it seems like it might be more, but I can’t confirm that). These are actually part of NavTeq’s and TeleAtlas’s data. In terms of organization, TomTom has a total of 43 different categories while Mapopolis has a measly 13. However, that doesn’t mean Mapopolis has fewer POI’s just fewer categories, so it may not be as easy to pinpoint which category a POI is in. On the other hand, Mapopolisis much more powerful in that you can simply enter a name of a POI that you know should be on the list and not bother with the category. TomTom forces you to choose a category first, and if you don’t choose the right one (perhaps it is miscategorized or simply in a different category than YOU would put it in), you will have a much harder time searching for it.

Favorites/Geomarks

Another key feature of a GPS is the ability to mark a particular location for later reference. Perhaps while driving you happened upon a great scenic spot, or a new store you want to return to, or perhaps you followed a friend to their place. The ability to record this in your GPS for later reference is a nice feature so that you can quickly route to it by name at some point in the future rather than having to find it on a map or type out an address. You set up a favorite by telling the GPS to mark where you are currently located, or by browsing the map and marking a spot manually. TomTom lets you save this as a “Favorite” which you can name whatever you want.

For Mapopolis, the feature is a little less intuitive, but still functional. Basically, you click on the menu button, hit “GeoMark” button, and then are presented with the map and a prompt to click on the spot you want to mark. Once you select your spot, you are presented with a form to fill in an address book entry including a first name, last name, and company name. This will then become entered into the contacts on your Treo with a work address field specified by the GPS, and a custom field as the geographical coordinates of the spot. The problem with this method is that your contacts get cluttered by these entries which may have nothing to do with friends or business associates, or worse are duplicates of entries that are already in your Contacts database.

(Each Geomark in Mapopolis has to have a standard first name and last name, which is then added to your Contacts Database) (”Favorites” in Mapopolis are just recent locations that have been searched for and which are accessible via the upside-down triangle on the bottom menu for quick locating)

In fact, Mapopolis has the added benefit of being able to access your contacts addresses from that application on your Treo, so this would be redundant. What Mapopolis really needs is the ability to have favorites separate from your Contacts like TomTom. That being said, TomTom needs to have an interface to Contacts. Mapopolis also has something called “favorites” but they aren’t really the equivalent of favorites in TomTom, rather they are just recently accessed locations that are saved automatically. You can’t delete them, rename them, etc., so they aren’t nearly as powerful as TomTom’s favorites. Also, as with various settings in Mapopolis, in certain circumstances where the phone resets due to instability, these locations are lost.

Rerouting

One of the key features of a GPS is not just the ability to create a route for a trip, but to actually change that route during the trip, even if that change is unintentional. If you make a wrong turn, or intentionally leave the planned route in order to find a gas station or a rest area, or to avoid delays on a horribly backed up highway, you don’t want to have to stop and reprogram the entire route. When it comes to rerouting, TomTom definitely has the upper hand. The main issue with Mapopolis’s rerouting capabilities is its speed, especially when dealing with longer routes. For a relatively short route of, say, less than 25 miles or so, it’s not an issue. The rerouting will take under 10 seconds. However, routes of a couple hundred miles or more could take 30 seconds or more to reroute. At this point it almost makes sense to stop and do the rerouting because by the time the reroute has taken place, you may have missed a turn that the reroute was going to tell you to take, and then the reroute will have to start all over again. This of course won’t happen all the time, only in certain circumstances and for longer trips, but it still is a limitation. TomTom, on the other hand, must have a very efficient engine for routing and rerouting. It seems like this rerouting is simply editing the smallest piece of the route possible while keeping the rest the same, thus making it almost instantaneous in most situations.

TomTom also adds much more functionality over simple rerouting. One can calculate an “alternative route,” which makes TomTom come up with a slightly different way of getting to your destination. The first time one does this, the route is changed from where you currently are, but you can continue to request an alternate route and additional parts of the route will start to change, usually causing your estimated time to go up as further detours are made. A much more controllable and useful rerouting function, though, is to reroute to simply avoid the current road you’re on due to an accident or something else that’s causing heavy traffic. This is called “Avoid Roadblock.” You can set it to various distances ranging from a probably useless 100 yards up to 3 miles. One can also specify a part of the route one wants to avoid - say a particular highway you know will have construction.

Interface

Although I’ve touched on this in general, I thought I’d speak more directly about the user interface for these GPS apps. In general, I would have to say that TomTom’s interface is more user-friendly, faster, and just much better looking than Mapopolis. Of course looks are in the eye of the beholder and I suppose even usability is as well. If you are used to the PalmOS interface with it’s buttons and form fields and so on, you may be right at home with Mapopolis. However, I’m pretty familiar with PalmOS and yet I still found it easier to deal with TomTom because it is so user-friendly. Basically it makes everything a touch with your finger on the screen. You can use some of the buttons and keys on the Treo keyboard to do certain things, but in general, it’s just easier to deal with the touch screen. Everything is very graphical, as you’ve seen on the screenshots here - lots of colorful screens large icons.

Mapopolis is similar in that certain things work better by hitting the screen, but others are really meant for using the keyboard. The forms within Mapopolis act the way you would expect most PalmOS applications to act, however the five-way navigation is not fully implemented. You cannot, for example scroll through the main menu using these keys in Mapopolis, and often you the focus within a form doesn’t go to the field you would expect, requiring a finger or a stylus to actually activate a given field. Then again, TomTom is even less compliant with normal PalmOS navigation techniques. You can’t scroll between individual items in the menus in TomTom and select an item (although you can scroll through different pages) with the navigational keys.

Stability

The stability of either of these programs is not up for debate. The problem is that the Treo 650 is a relatively new device and people have had varying degrees of stability with it. Also, if you run a bunch of applications that do things that might challenge the stability, like push email (Chatteremail) or always-live IM (Verichat), this may cause further issues when running these while using a GPS. Even without running these programs, I have had numerous issues with the phone resetting itself or getting extremely sluggish requiring me to reset it myself. When using these programs, resesets for seemingly no reason did happen occasionally, but not very regularly. When using Mapopolis and receiving a call once, I was able to talk for about 15 seconds while Mapopolis actually worked in the background, but then the phone reset itself – I have a feeling that had to do with a Bluetooth issue which I’ll explain momentarily. Mapopolis did seem to be a bit less stable in some instances, especially when it came to removing and inserting the SD card. I didn’t do anything bad like remove the card while running the program, but sometimes when removing it after I had gotten out of the program, or inserting it to start using it, the phone would reset itself. The other issue around this is that from usage to usage, Mapopolis would often “forget” what I’d set before. In particular, the various settings such as what type of GPS unit I was using, whether I wanted it to resynch with it as soon as I started, whether I wanted to reestablish the last route, etc. Having to reset all of these things is a pain. This didn’t happen all the time, of course, but enough to make it annoying. The other thing it would forget is the “favorites” (recent locations), so this just meant I wouldn’t have the convenience of such shortcuts and would have reprogram a destination manually when this happened.

Receiving Calls

One feature that is constantly asked in discussion forums is whether you can receive calls while using one of these programs. After all, chances are that on a long (or even short) trip, you will want to or need to be in touch with people – people you are traveling to, or whoever. I’m glad to say that each of these programs does allow you to receive calls and will go back to routing once you’re done. Mapopolis simply freezes and lets you choose to answer the call or ignore it. If you answer it, the screen stays on Mapopolis’s frozen map. On TomTom, if you choose to answer, it actually switches you out of Navigator and into the phone application, and once you are done with the call, you have to relaunch the program, which will then automatically pick up your route again. As I mentioned, I did have a problem one time with Mapopolis resetting once. What actually happened was that it allowing me to pick up the call, but instead of freezing, it kept working – the map kept moving as I drove. That happened for about ten seconds until it reset. I’m not sure, but this may have had to do with a Bluetooth conflict. I have a Bluetooth headset and when the call came in, it activated it. But apparently my Bluetooth GPS was still working at the same time. The Treo 650 can only communicate with one Bluetooth device at a time, and so this may have been the issue. So if you do use Mapopolis with a Bluetooth GPS, consider getting a wired hands-free unit or simply picking up the handset to talk (or else use a wired GPS receiver).

Power

I’m not sure whether one of these software packages uses more power than the other. My guess is probably not, or at least not a significantly. However, there is a difference in how these programs deal with power in other ways. The TomTom generally doesn’t care what power source you are using – it will run the same way whether you have it plugged in or just using battery power. Curiously, TomTom has a battery meter, but for some reason, the only place it is visible while navigating is is in a special status screen that you have to manuever to with three clicks. Not exactly convenient. There’s a lot of information that is in the bottom part of the screen under the map when navigating, including how long until the next turn, how much longer the trip will take, how good a signal you have, when the ETA is, etc. While all this info is helpful at certain times, many of them, as I’ve noted, are not that legible unless you are holding the Treo pretty close to you. Lots of numbers in the same vicinity without any good way of labeling them make them not very useful. It would be much more useful to allow users to customize what to see in these informational areas, and also to colorcode them or do something to make them more discernable from one anoter.

(The Status Screen is the only place you can see a battery meter within the TomTom Navigator program) (You can see a lot of info in a relatively small space while Navigating in TomTom Navigator, but no battery meter, and it’s hard to make out all the information quickly)

When you run Mapopolis, on the other hand, if you aren’t plugged into your car’s charger port, your screen will go off at the interval specified in the Treo’s preferences (the default is 30 seconds). That is unless you change a setting that will let you keep it on for an hour regardless, for which there is a setting. If it is plugged in, the screen will stay on indefinitely. Unfortunately Mapopolis doesn’t offer a battery meter anywhere.

As with other items, I think both companies got it partially right here. Optimally you want to have a setting that lets you switch it from not turning off the screen at all to turning it off at the usual interval, and a bunch of ones in between. Some kind of audible alarm to let you know your batter is at ½, ¾, 5/8 of the way done, etc., might also help.

Companies

I’m not familiar enough with these companies to say this with any confidence, but it seems like Mapopolis is a bit more responsive to its customers. To be honest, I haven’t tried contacting TomTom, and they might be very responsive as well. But I have contacted Mapopolis on a number of occasions (both for this piece and in the past), and they have always been prompt and informative in getting back to me. One might expect this from a smaller company. Then again, Mapopolis was the only game in town for PalmOS users for a while and this did not make them complacent at all in terms of constantly trying to put out a better product. TomTom has a larger number of products, such as a stand-alone device, a GPS Unit, a PocketPC version of their software, and so on. Having to deal with so many different platforms might make it a lot harder logistically to keep communications with their customers regular and efficient. Then again, the fact that they use an identical interface on each of these platforms I’m sure helps. Your perspective may also be different depending on what part of the world you are in. Being a Dutch company means that Europeans will probably be more at home talking to TomTom and dealing with their software, while those from the U.S. may do better with Mapopolis. Then again, it may not matter as long as correspondence is through email and you understand that there’s a time difference in play. Mapopolis does have an official bulletin board, but for some reason they don’t advertise this (or link to it) on their own website. TomTom puts out an occasional newsletter, but the only kind of group “discussion” is via a “Gallery” where users submit pictures of their TomTom units in practice. I think both companies could do a much better job at communicating with their users. I think bulletin boards are a great feedback mechanism for companies, but I suppose they are also a double-edged sword because unless you get volunteers to manage them, they can take away valuable resources. Also, boards tend to magnify issues that only a few people may be having. More people are apt to post about a problem rather than to just say they aren’t having any! But even without a bulletin board, I would expect more newsletter-type communications from these companies, whether they are emailed or posted on their website. The latest “news” on TomTom’s site is a is from last October, and Mapopolis doesn’t have any news at all. In fact, this is why I didn’t know they had made the NavCard available, and it seems like I’m not alone. Many people on the other Treo-related discussion boards are talking a lot about the TomTom unit and comparing it, it seems, to the older Mapopolis 2 because they simply haven’t been informed that the NavCard exists. Sure it’s right on the front of the Mapopolis Website, but unless you have a reason to go there, you would never know.

Conclusion

There’s no doubt that both of these products have many nice features, and also many things that weren’t implemented in the best way. In the following table I will try to summarize some of the advantages of each over the other, leaving out features that are basically equivalent:

TomTom Strengths Mapopolis Strengths
Routing and Rerouting Speed More useful directions (at least for U.S. drivers)
Rerouting capabilities Better warning system of upcoming turns.
Ease of Use Ease of Installation
Small size in main memory More reliable Bluetooth GPS connects
Large Selection of Voices and Languages and easy selection of these Voice uses street and location proper names, albeit with glitchy computer voice.
Holding all settings in memory despite resets Able to record your own voice prompts
“3-D” Map View Set zoom level permanently while navigating
Prettier looking maps Use of feet instead of yards and more warnings and earlier warnings for turns
More fluid scrolling Customize Map Orientation
Points of interest more visible (graphical) Points of interest clickable (for further info) while navigating
No need to add contacts to mark spots for future reference (”favorites”) Integration with Contacts
No need to replace SD card which you might be using for other applications Company more responsive
Will allow you to use only battery power Can have screen go off when using batteries (to save power)
Ability to add your own points of interest and POI categories Ability to search for POI’s by name
Larger number of POI cateogies Easier to navigate to a point of interest outside of current location
Set alerts when close to a given POI category Customize highway preference
Larger Map Display while on a route Larger Map Display while driving around (no route)
Favorites more flexible than favorites/geomarks in Mapopolis  
Seems slightly more stable  
Special Directional info only view  

Go to Part 2

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Mobile Data Plan Comparisons for Smartphones

Posted by Levi on Feb 3rd, 2005
2005
Feb 3

There seems to be a whole lot of confusion out there about the various rates for data communications for cell phones. I know I’ve been confused whenever I’ve tried to tackle the issue of which providers offer what kinds of services for how much. They just don’t make it very easy to get a quick idea of what they offer. Part of the problem is that carriers actually separate data in different ways for different niche markets. You have one type of data that is geared towards their premier youth market that conentrates on text or multimedia messages, browsing WAP sites, and downloading ringtones. Then there is the corporate market that concerns itself primarily with email. Finally, there’s the market for the general internet geek power user where the data is about whatever the phone will let you do, be that instant message, browse the web, check email, stream audio or video, telnet into a shell account, whatever. This last market is the one I’m in and the one that I’ll gear this article towards. Of course I’m not as silly as the marketers are that believe that any of these market segments are at all concrete. There are people who aren’t necessarily “power users” but just want to be able to be “online” all the time to check email and instant message and browse the web. They aren’t necessarily geeks, and they could very well even be some of the youngest customers out there.

Personally, since I bought a T-Mobile Sidekick back in 2002, I have left the older more specifically mobile-phone related data service of ringtones and WAP behind. Viewing WAP sites or email on a 3-line display without images was just painful! Maybe back in 1983 it would have been nice great, but not in this century! Now, smartphones like the Sidekick, the Treo, and PocketPC phones make it possible to have a much more computer-like experience, albeit on a much smaller screen.

I myself am a T-Mobile customer, and have been for several years, but, while I think T-Mobile has some good deals in terms of rates, I always want to be knowledgeable about what the other carriers out there have to offer. I thought I’d make a real concerted effort at actually figuring out what the various U.S. carriers offer at least in terms of a full data service. It wasn’t easy! I don’t know if most of the carriers feel like their audience won’t understand anything technical so they don’t really share specifics about their data plans, or if they are incapable of describing the offerings in plain English instead of marketing-speak which requires clarification, or what. But I had to spend most of my day searching for the real information on various message boards about mobile phones and technology, and even then there seems to be a fair amount of confusion about what the real deal is.

So, anyway, here is an attempt to summarize the data plans for various carriers here in the U.S. A couple of quick notes first:

  • I did not look at Nextel for a few reasons. One is that they will be merging with Sprint. Secondly, the only real data-oriented phone they carry is the Blackberry (no Treos, no PocketPC). Third, they are somewhat of a minor player compared to the other big carriers.
  • I’m also not going to cover the menagerie of different data services that are not just plain old Internet connectivity (i.e. corporate email packages, video messaging, etc.).
  • Finally, all of the prices I list are in addition to any voice plan. In a few instances one can just by the data service and then regular phone calls are charged on a per-minute basis, but most of the plans require you to buy a voice plan for $20 or more, which includes at least some free minutes.

U.S. Mobile Data Rates (c. May, 2005)

GSM Carriers

T-Mobile Tmobile’s data offerings are initially pretty understandable. You have basically 3 types of offerings:“Unlimited T-Zones” at $5/month“Unlimited T-Zones Pro” at $10/month“T-Mobile Internet” at either $20 or $30 depending on whether you also subscribe to a voice plan or do not, respectively.T-Mobile Internet is what I currently have with my Treo 600. It offers full Internet connectivity. T-Zones, on the other hand, is less clear. It’s supposed to be T-Mobile’s plan for mobile, text-based, websites that use WAP, and the PRO version adds WAP access to a corporate email account. The trick is that these services also have allowed some people to have the equivelent of the $20 plan. However, T-Mobile has started to crack down on this usage by closing the tcpip ports that enable the web browsing, emailing, instant messaging, etc. that are available on the $20 plan. In some areas you may still be able to take advantage of this oversite, but it seems these are becoming fewer and fewer.
AT&T Wireless Before they recently merged with Cingular, AT&T was offering an unlimited data plan called “Ulimited Mmode” for $25/month. Currently, AT&T customers are not being forced into Cingular voice or data plans, but are able to keep their existing plans. New customers, though, or even AT&T customers who want to change their plans, only get to choose from Cingular plans.
Cingular Cingular, the other main GSM carrier in the U.S., has an even more confusing data plan offering - at least via the information on their website. They break data into three parts, one for Blackberries, one for PC’s and one for PDA’s. Their Blackberry plans include a 4MB plan for $39.99 and unlimited plan for $49.99. Their PC plans (used with a card that fits in your laptop) consist of the following:
$19.99 for 5MB
$29.99 for 10MB
$39.99 for 20MB
$49.99 for 40MB
$59.99 for 60MB
$79.99 for unlimited data
Finally, the PDA plans consist of the following:
$19.99 for 5MB
$29.99 for 10MB
$39.99 for 20MB
$44.99 for unlimited data
So where do phones come in? Well, in the case of a “PDA-phone” like the Treo 600 or 650, or the Siemens SX66, you can opt from one of the PDA plans above. But there is yet another type of plan that is only shown if you buy a non-PDA phone online. This additional set of data options are called “Media Basic,” “Media Works,” and “Media Net.” While these options are not shown online when buying a non-PDA phone (and perhaps not offered at Cingular stores as an option), they can be utilized whatever data-capable phone you get (with the possible exception of Blackberries since these have their own plans). Here’s a breakdown of these plans:

Media Basic: 500KB of data plus 200 SMS messages and 40 MMS messages for $9.99
Media Works: 3MB of data plus 1000 SMS messages and unlimited MMS for $19.99
MediaNet:
$4.99 for 500KB
$9.99 for 3MB
$19.99 for 8MB
$24.99 for unlimited data

Confused yet? So can you get an identical unlimited data plan from Cingular under the psuedonym “MediaNet” simply by asking for it at $15 less per month than the price that Cingular would otherwise have you pay on their PDA plan (if you have a PDA-like phone)? Well, yes and no. Apparently there is a real difference in that you cannot do VPN connections (secured connections used primarily to access corporate email that’s behind a company firewall) on the MediaNet plans, but you can do this with the PDA plans.

CDMA Carriers

Verizon Wireless Verizon offers a $49/month data plan if you don’t get a voiceplan with it (you can still pay per-minute charges for the phone), or $45/month for the same unlimted if you subscribe to one of their voiceplans that come with free minutes (the cheapest being $39.99/month). Also there is a $29.99/month data plan for 5MB per month plan.
Sprint PCS Sprint rounds out the four major players in the U.S. market. It is, like Verizon, a CDMA provider. It seems that Sprint offers an unlimited data plan for only $15/month called the Sprint Vision Premium Pack.

Who’s the winner?

PRICE: in terms of price, T-Mobile wins for GSM (probably, now that Cingular’s $20 plan looks expired), Sprint wins for CDMA, and is also the cheapest overall if you don’t care what type of communications protocol the carrier uses.

OTHER: There are of course other factors that enter into the decision other than price. Coverage, quality of service, support, and speed are all factors that you should take into consideration. Support and Quality of service can be pretty subjective, though, based on individual experiences, individual stores or regions of the country that may have better support than others, etc. I can’t imagine making a suggestion in that regard without some seriously large studies to back me up! But speed and coverage a lot easier to look at.

But first a quick aside to explain the current and future protocols being used to send all this data back and forth:

  • CDMA currently uses a Data protocol called “1xRTT” which supposedly can clock around 144kbps, or about 2.5 times that of a dial-up connection. The next version of CDMA Data will use a protocol with the moniker “EV-DO” which is capable of much faster average speeds of 300-500Kbps with bursts as high as 2.4Mbps. GSM carriers have been using
  • GSM uses a protocol called GPRS, which is generally a lot slower at only 30-70Kbps, or approximately dial-up speeds. It’s follow-up technology is called “EDGE” and is 2-4 times faster than its predecessor at 100-200 Kbps, but still not nearly as fast as EV-DO.

Why even mention about these “next generation” protocols in a piece about the current state of things? Because some of these providers actually have next-generation networks at least partially in place and as well are starting to sell a few phones that can actually utilize these faster speeds (most importantly “PDA Phones” or “Smarphones” like the Treo 650). There are of course other protocols being developed and even implemented (UMTS and WCDMA) but these have yet to really be offered to customers in the U.S. although they have in other countries.

So, lets go over what the current state of things is regarding data speeds for the various carriers:

U.S. Mobile Data Speeds and Coverage (c. May, 2005)

GSM Carriers

T-Mobile T-Mobile has said that they will be building out their EDGE network in 2005, starting to offer it in select metro areas. I have indeed tested my connection in the DC area and found that EDGE is available here, at least in some spots. I have also heard of reports that it is available in New York City and Atlanta. T-Mobile also has a new map that lets you get a graphical representation of their coverage down to the street level, although it says nothing about GPRS vs. EDGE.
Cingular Cingular (this applies to AT&T customers as well) already has a national EDGE network built out with great coverage seen in this map.

CDMA Carriers

Verizon has been working on building out it’s EV-DO network for a year or two and apparently has around 20 metro areas supported so far: http://www.evdo-coverage.com/evdo-umts-hsdpa-coverage-map.htmlHowever, at the moment, there seems to be some confusion as to whether EV-DO will work with any handset that supports it. This PC Magazine Article seems to indicate that only laptop cards and a few Verizon, EV-DO is not available on any phone that is supposed to support EV-DO out of the box, but rather only via their laptop card and a few select Verizon handsets that are not PDA-like phones and so are locked down in terms of what they can connect to and how. So until there’s some additional confirmation (say from folks who buy the Verizon version of the Treo 650 which is supposed to be out any day now), you might want to hold off if this speed issue is the main thing attracting you to Verizon.
Sprint has announced they will be building out an EV-DO network in 2005, apparently starting with a number of unnamed metro areas. Sprint contends the roll-out will be fast due to working out an easy upgrade path from current equipment, although they only announced in December that a contract had been signed with equipment makers. Sprint’s EV-DO page currently says that the roll-out will begin mid-2005. Sprint has an interactive map of where its cell towers are, but doesn’t really distinguish between what kinds of service those towers provide. There is no word either whether Sprint’s version of EV-DO will work with any old EV-DO-capable PDA/Smartphone, so again we will have to wait and see…

So, who’s the winner now? Well, if speed is your main concern, than probably Verizon’s EV-DO would win at this moment if you happen to live in one of those metro areas. Of course Verizon’s unlimited data plan is the highest of all the carriers at $45 (or $50 without a voiceplan). If you are looking at only GSM carriers (and many users will only look at GSM phones due to their ability to work internationally and for the convenience of SIM cards), than it’s a tough call. On the one hand Cingular beats T-Mobile hands down in terms of its very built-out EDGE network. But when it comes to price, it’s a little less clear, due to Cingular’s mixed up data policy. It may cost you the same, but it also may cost you double of what T-Mobile costs (and maybe more if you can take advantage of the $5-10 T-Zones plans, although that’s become unlikely). However, Cingular’s $39.99 gets you an extensive higher-speed EDGE network, so some for whom speed is key, will gladly pay the premium of an additional $20 per month for a doubling to quadrupling of data speeds. This difference, though, will continue to erode as Tmobile adds more coverage for EDGE (which is already available in some areas).

As I wrote, these things are not simple and they aren’t cut and dry. As well they are a moving target. While T-Mobile may look like not the best bet right now, in six months who knows, maybe they’ll surprise everyone and build out a lot of their network very quickly and give Cingular a real run for their money. Likewise, maybe they will close the loophole of their T-Zones and Cingular will cut back their data rates and make them more comprehensible (one basic all-you-can-eat plan) and will become much more competitive with T-Mobile. At least for February of 2005, this is the best snapshot of the various choices one has for mobile data connectivity. It will definitely be interesting to see how this changes over the coming months and years! I will try to keep these charts updated as new information becomes available on new plans, new coverage, etc. Of course if you find any inaccuracies in what I’ve written, feel free to enlighten us!

UPDATE (April 28, 2005): Recently I discoverd that low and behold I had EDGE via my Tmobile account! So I felt that an update to this entry was in order. I went ahead and updated the data speed table above to reflect this and some additional information about Sprint’s EV-DO roll-out, and also provided links to a couple of new coverage maps. I’ve also reworked the last couple of paragraphs in the text to reflect some of this news as well.

UPDATE (May 3, 2005): There’s been some talk over at Treocentral about data rates and using some of the information, I did some more digging and was able to update the tables above, specifically the section on Cingular data rates as well as Verizon’s data speeds and coverage.

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Podcasting

Posted by Levi on Jan 10th, 2005
2005
Jan 10

I haven’t devoted a whole entry to podcasting yet, only referring to it here and there, so I thought I’d do something a little more detailed. For many this will be old news. Podcasting has gotten a lot of mainstream media attention lately even though it’s only been in existence for 6 months, perhaps a bit less. For those who are tech and internet-savvy, if you’re not listening to podcasts yet, then you have probably known about it for a while now.

What is podcasting? Basically, it is a method for downloading various audio files to your computer in an automated way. More specifically, it is kind of a combination of internet radio and blogging. Adam Curry, former MTV VJ and creator of MTV.com before corporate entities like MTV had a clue about the web, created podcasting with the help of some programmers.

To get more detailed, we have to explain a bit about blogs and RSS. Part of the success of blogs in my and many others opinion has a lot to do with a technology that is intimately related to blogging called RSS or Real Simple Syndication. Blogging services and software create RSS files that include the actual content from your blog as well as meta data like when it was written, what category it fits into and so forth. News aggregators check this file either on a scheduled basis or by the blogger “pushing” it to the aggregator. Users employ applications (news readers) which can subscribe to “feeds” via the aggregators. Feeds are basically these RSS files that contain the content from X number of posts by the blogger. Because of the meta data and the intelligence of the news reader software, one can keep up to date, delete old posts, or keep certain posts for future reference, much like you could clip articles or hold onto specific issues of a favorite magazine.

So far, all of this stuff is relating to written text. What Curry wanted to do is to extend this to audio recordings since he had been doing his own internet radio show for a while. And in fact there was no reason that this couldn’t work because RSS has the ability to include file attachments. But news readers didn’t have the ability to really keep track of these recordings, download them, etc. So Curry built iPodder, the first such program. This allowed users to subscribe to specific feeds that contained audio content, and to have these downloaded to a specific directory so that they could be easily listened to on the computer or transferred to a portable device.

As I’m sure you know, the Apple iPod is the most popular digital music (mp3-player) device out there, and so the term “podcast” stuck, however, you can get podcasting applications that work with Windows Media Player and many other MP3 players and even smartphones like the Treo 650.

In addition to iPodder, the main application that I use these days, both because it seems to be well-built, but also because it seems to have the fastest development cycles which result in the most features, is Doppler Radio. The most recent release, version 2.0, has a couple of new features which seem particularly useful for me as an iPod user. One is additional management of podcasts on your iPod. Previously you would have to manually go through and delete old podcasts, but now you can specify a method by which Doppler will decided to remove older ones. The other nice feature added is that Doppler can now convert any audio file, be in an MP3, a WMA, or something else, into Apple’s proprietary m4b file type that allows for “bookmarking.” Normally MP3’s don’t have any bookmarking capability because they were originally meant primarily for music, which is usually only 2-10 minutes long, and which you don’t have to hold in place - you just replay a song if you want. But with spoken word audio (and especially lengthier ones of thirty minutes or even more), you want to be able to keep your place as in a book. The other great thing about m4b for those with the latest iPod models (4th generation or “4G”), is that you can play the files at variable speeds - normal, sped up 20% or slowed 20%. This is particularly useful in order to get through what has become an onslaught of content at at least a slightly faster speed. While these sped-up versions have a few more audio “artifacts,” their pitch doesn’t change as in the old chipmunk voices I could make by changing the recording and playing speeds on those old micro-cassette recorders from back when I was a kid…

The other thing to note, though is that Doppler currently is Win-PC-only, no Mac or Linux versions. It also requires .Net framework to work, which might be incompatible with older versions of Windows.

As I mentioned, there is a growing list of podcasts out there, and these will continue to grow, like blogs. There are millions of blogs out there, and like blogs, it may take a while to figure out which podcasts are your favorites. But because podcasts are a little less immediate then blogs, it may take a little longer. It’s not just a matter of clicking on a link and scanning a couple of posts. Instead, one has to subscribe, download, and then listen to a podcast for at least a few minutes, but probably a lot longer, to figure out whether one is of interest. Because of this, I’ve only been listening to a few select ones so far, but I continue to look for new ones. The few that I listen to are:

Engadget (link to podcast) - I read Engadget’s tech blog religiously, and this is a nice extension of that. However, it is not an audio version of the blog by any means. Rather it is more of a rap (rant?) session by Engadget’s Phillip Torrone often with guest podcaster Lenn Pryor of Microsoft. Whereas the Engadget blog is somewhat matter-of-fact, the podcast is anything but - it is much angrier and “activist” then most of what you see by those at Egadget in written form.

The Dawn and Drew Show (link to podcast) - I’m not really sure what this show is about. It’s not really about anything per se, but just more like listening in on a conversation, one that is just plain goofy sometimes. Dawn Miselli and Drew Domkus are a married couple living in rural Wisconsin and just talk about whatever most of the time. Dawn has this magnetic quality to her voice that just keeps you riveted and in stitches most of the time, but damned if I know why. She continually talks about World Domination, and perhaps her voice is her secret weapon for those plans. Dawn and Drew are one of my few “guilty pleasures” in that I know I’m not getting anything practical out of the show, but I suppose maybe laughter being healthy can be spun to be practical, right?

Morning Stories (link to podcast) - Tony Kahn hosts this NPR show that’s produced at the Boston NPR Afflilate WGBHa show on stories that are produced in a similar way to NPR shows - with care for detail, professionally edited and produced. Consider them a kind of NPR light for podcasting.

Leo Laporte (link to podcast) - Leo Laporte used to be one of the main hosts on TechTV (and ZDTV before that), which was a cable channel that eventually got bought out by a rival computer gaming network which subsequently killed most of its content. He now hosts a local show in Califonia called The Tech Guy where he talks about current news in computers and helps mostly less experienced users get better acquainted with the latest technologies and issues. But Leo’s demeanor is so friendly and informative, that he’s always fun to listen to, and even those of us who consider ourselves tech-savvy can get some useful information out of the show.

Finally, one of the features that might be new in version 2.0 of Doppler Radio (but maybe I just didn’t notice it in my earlier version?) is the ability to search for a podcast. I believe it not only searches the title field, but the description as well. As a lark, I decided to type in ‘NPR’ and I came up with a podcast titled “All Things Considered.” Doing a bit more research, it seems like NPR is experimenting a bit with this new media form. Not only is All Things Considered (link to podcast) being made available, but so is American Public Media’s Future Tense (link to podcast) and New York Public Radio’s (WNYC’s) On the Media (link to podcast)!

I’m glad that NPR is making their content available in this way, but I wonder where it’s going. Up until now, the only way to get NPR content as an archiveable file was to either record it yourself, or to order a recording either from NPR itself or through Audible.com. When I first got XM Satellite Radio, I asked them why they didn’t have any NPR and they said NPR didn’t want to provide its content outside of affiliate stations because these stations would then not have a commodity that they could then fairly request donations for. They do have a point. If you are paying for satellite radio on a monthly basis and getting your NPR fix through it, why would you donate to keep a local affiliate alive? In essence you are paying NPR directly instead of the affiliate. In the same way, if you are retrieving your NPR shows off the internet in order to listen to them whenever you want and wherever you want (via your portable device), then why would you pay your local affiliate? Again, you are paying NPR directly. I don’t know a lot about how the whole affiliate structure works for NPR, but I wonder if all these new media formats including internet radio, satellite radio, and podcasting will eventually spell the death of radio as we know it, including NPR? Most affiliate stations, I think, still produce some of their own content. For example here in the DC area, WAMU produces the nationally syndicated Diane Rehm Show. So I wonder if they can somehow get compensation from NPR for producing conent? What really seems strange to me is that these affiliates have to purchase shows from NPR proper, and yet as more people become more tech-savvy and as average internet speeds and access continues to grow, more and more of their listenership can simply avoid them entirely and go right to NPR. The other really odd thing surrounding all of this is that NPR is publicly funded. Does this mean that it is legally obligated to provide its programming to anyone who wants it for free? If not, is it ethically obligated? I don’t know the answer, but as someone who listens to it, donates to local affiliates, I sometimes wonder about how the mix of public funding, member funding, and large donations by corporations and philanthropists collide and create competing interests. As a fan, I want to see NPR continue. I’m a little less sure about individual affiliate stations, except that I do enjoy the content that was created at these various affiliates. I wonder then, whether NPR should just centralize all the funding stuff and not require it’s affiliates to pay for content. Instead, affiliates could use the money donated to them only on their own home-grown content which could then be offered to other stations in trade deals or for free. Of course I’m talking out of my ass here, but it just seems unlikely that the current structure will make sense in a few years - if it even does now.

At just around 6 months podcasting in general has quite a way to go to become a “mature” media format, but its fast rise in a relatively short period has obviously made some big waves in traditional media. Perhaps print and broadcasting taking the blogging phenomenon for granted for so long and because of it suffering the consequences have motivated a much fast reaction and even adoption of podcasting by these same dinosaurs in an effort to avoid extinction. Traditional media is far from extinct, of course, but there’s a big danger. Even now podcasters are beginning to get small sponsorship deals akin to NPR. They are not commercials in the modern sense, but just paid little blurbs describing a product or site. As convenient as Doppler has become, it can’t get around the problem of the source material. What I mean is that I’ve had the problem that with a bunch of podcasts, only the last episode or the last few are referenced and thus retrievable by the application. Obviously one could easily become overrun with archived podcasts, but it seems like a good option to give people who might want to and have the time to “catch up.” Even now there are some who are not just using audio but actually doing video podcasting. I haven’t tried any of these out partially because my portable device being an iPod, I can’t view video on it. And of course video is much more costly in terms of storage space and bandwidth than audio. Eventually, though, we may see the Internet providing a place for ordinary people to create their own equivalent to TV programming just as podcasting has become an alternative to radio. The broadcasts are in enough trouble as it is, and young people today are apparently turning away from the TV more and more and opting for spending at least some of this time online. I’m hopeful that what blogging has done to smash the traditional media’s hold on what information we receive will be mirrored in a similar way by audio and eventually video podcasting. Such democratization of media can only be a good thing. Traditional journalism has its strengths in professionalism, editing, and financial resources, but many of these are double-edged swords. I don’t think we will see less “professionalism” in these new forms of media. After all, many blogs out there produce such reliable, professional, and thought-provoking material, that they make most of what “professional” media produce look like a joke! Yes many podcasts are generally not quite as streamlined, but this will come with time, especially as former pro journalists become podcasters themselves, and as journalists to be start considering podcasting as a viable career path in addition to traditional journalism.

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Broadvoice Comes Through

Posted by Levi on Dec 9th, 2004
2004
Dec 9

Back in April when we were about to move into our new home, I started researching Voice Over IP (VOIP) services. There’s never a better time to do this when you are moving to a new location and will have to order a bunch of services like phone, internet, cable/satellite anew. At the time, after a lot of review reading at BroadbandReports.com, I came to the conclusion that a company called Broadvoice offered a service that offered what I wanted at the lowest cost.

For those who are unfamiliar with VOIP, it’s just a way to hook up a normal phone line and use it as you would a normal phone, but using a high-speed internet connection. Initially only smaller third-party companies were offering the service, but major telecom companies have gotten into the act since the service can save a serious amount of money for a lot of people, and I suppose they couldn’t bully the FCC into outlawing the technology.

Since then, I’ve been mostly perfectly happy with the service, although there have been glitches here and there. First off, until last month, our DSL service was a bit slow with a 128K upload speed, which doesn’t leave much after Broadvoice takes its 90Kbps. So it was hard to do much in the way of uploading during calls. Not a huge deal, but a bit annoying. Sometimes the voice quality cracks out a bit, but it’s kind of rare. In general the quality is pretty close to what a regular landline phone sounds like.

When I first subscribed, part of the reason I went with Broadvoice over some more expensive services was their promises that various features were coming in a week or two or a month or two. That and they had a very good rating for customer support. I figured it had most of what I needed, and it would soon have things that were available elsewhere that might be useful. I kept checking back with their site but never saw any changes. It wasn’t a huge deal as I wasn’t used to those features, but of course it would be cool to have some added functionality.

Today for some reason I decided to go to their site after a good couple of months since the last time and found lots of surprises. First of all, I can now, for the same $20 per month, call 21 countries and stay on for an unlimited amount of time without getting charged. I don’t know of any other VOIP provider that offers something like this, although most are pricier than Broadvoice! For an additional $5 per month you can call unlimited to an additional 14 countries. Now if only I had lots of international friends! I feel so provincial!

The other nice thing is that they finally revamped the “Account Portal” which is basically an web administrative interface to control all the features of the phone, like call forwarding, voicemail, etc. Speaking of voicemail, one of the most useful features that we have enabled is the feature that notifies us by email when someone has called our number. It doesn’t matter if they’ve left a voicemail or not, but if they do, we get another email that has an actual wav file of the voicemail attached, and can then listen to it on our office computers without having to call our voicemail system. Of course when you for some reason these waves are not playable on my Treo 600 via PocketTunes, but I am going to contact them to see if we can figure out why they are incompatible. Anyway, the new portal actually has something that Vonage and AT&T had when I was first researching this stuff and wanted badly – a full online system to view the current voicemails on your account, listen to them, and/or delete them. This allows for much easier management of this stuff than having to go through a convoluted phone menu. My only problem is that I can listen to the voicemail “inline” with Firefox. Instead I have to download them manually to my desktop and then click on them. Whereas in IE I can just just hit the little play icon. Firefox tells me that I don’t have a QuickTime plug-in installed, but when I try to install it, it tells me it’s been installed, but going back to the page produces the same “Click here to download plug-in.” This is on my work computer, so I’ll have to try it out at home. I also thought I might be able to access it on my phone’s browser but I guess that was too much to ask, as when I try it tells me my browser isn’t compatible…

So it seems like Broadvoice has been pretty hard at work, it just took them a while to get some of the big improvements out. There are also a few items in the portal marked as “coming soon” and I’m sure there will be additional ones in the future. I think VOIP is definitely the way things are heading in Telecom. The “calling adapters,” as they are called, that allow you to use normal telephones seem to be a necessary at the present since most people still use these and they are readily available and relatively cheap. But already we are seeing “soft phones” that only work with VOIP services, but are optimized for that kind of functionality. While I can’t bring my calling adapter with me anywhere like a cell phone, I can at least bring it to a place that has a fast internet connection - like a hotel or a friend’s house - and get the same unlimited calling that I can at home. I haven’t actually DONE this, but if we end up taking any extended trips in the future where we’ll have access to a high-speed connection, it would be useful. I’ve also heard that you can’t use them in Starbucks/Borders Hotspots (Wireless public internet access). This may have to do with the fact that Hotspots is set up by T-Mobile which is a cell-phone company, and enabling the use of VOIP could potentially hurt their business.

The way it could hurt is that when cellular data rates get fast enough (and they already have for some of the 3G networks that are starting to be laid out), VOIP will be available on cell phones. But count on the mobile telecom industry to do everything it can to prevent this step, including blocking the ports necessary. After all, if you can bypass the phone company’s voice network and just buy an “all-you-can-eat” data plan for $40/month, you never have to worry about peak times or minute rates again, since you will just be using the data plan to your VOIP service. What mobile Telecom companies should really do in order to compete with this is to just set up their VOIP services and integrate them, offering a “data/VOIP” service for a $75 flat fee for unlimited VOIP calls and unlimited data. This would also enable you to be talking on your phone and simultaneously accessing the data network (say to view a web page), something that currently is not possible, at least with GSM/GPRS phones. It should be interesting to see how things fall in the next year or two when this should go down. For now, though, I am very happy with Broadvoice’s service.

Hey, if you found this useful and end up subscribing to Broadvoice and don’t mind giving me credit as your referal, email me before you sign up so I can give you my referral fee.

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Competition for the iPod

Posted by Levi on Sep 23rd, 2004
2004
Sep 23

iPodThere’s been a slew of news recently that would have us believe that the iPod will no longer have the easy road it’s been on as the dominant MP3 player over the last few years. I have had an iPod for about a year now, and while I certainly enjoy it, I am in no way the religious adherent that some iPod fanatics are. In fact, I’ve never owned an Apple product OTHER than the iPod. However, I don’t see the iPod going away just yet. I do like all this additional competition, though, because theoretically it will only make the iPod better and cheaper. At the same time certain aspects of this competition can only cause chaos in the digital music world, which is not a good thing, really, for anyone..

Justin Blanton writes that “Obviously The Ipod is Dead” because they are refusing to “converge” with other devices like mobile phones, at least so far. He predicts that phones will eventually have hard drives that will enable them to play as much music as an iPod, or do even more. This may be true, but even now one can buy a “convergence device” like the Treo 600 for which one can buy 1GB memory cards capable of holding upwards of 300 songs each. Samsung will soon be coming out with 16GB cards that would hold more than the smaller 15GB iPod. Hard drives, or even built-in 4GB flash modules will, I’m sure, come to convergence devices in the not too distant future, especially as solid state memory prices continue to plummet. Will this kill the iPod? I doubt it. The problem is that such devices still carry a premium. A $700 phone is a lot more of an impediment – especially for a teen or 20-something – than a $300 iPod. Don’t get me wrong, I love my Treo and use it for tons of things, but at the same time, I recognize that MP3 players like my iPod were made specifically with listening to audio in mind. Of course Apple’s design sense doesn’t hurt either. Apple has just one product in this category and they have worked continuously over the last few years to hone its functionality. On the other hand my Treo can play some formats that the iPod won’t, thankfully, and that brings me to the main thrust of this piece.

In the hunt to consolidate a market share in the digital music arena, Apple introduced their music download store, iTunes. Unfortunately, this store uses the AAC file format for copy prevention, and this format so far is not supported in almost any other player aside from the iPod. The iPod can also play the older and open MP3 format, but it cannot play a more advanced open format called Ogg Vorbis, nor can it play Microsoft’s Windows Media File (WMA) format, which is now supported on the vast majority of non-iPod players.

Two other big players in this arena have stepped up to the plate in an effort to compete with Apple. Microsoft has been pushing their WMA and has gotten it supported by many players (in addition to it’s PockePC devices and phones), and is not introducing its own music service to compete with iTunes. Sony, which has been making audio players much longer than Apple, may finally be thinking about adding MP3 capability to it’s players. Up until now, such devices would only use Sony’s proprietary Atrak format, a format also used by Sony’s new download service.

Sony owns a huge percentage of the popular music out there (not to mention the movies that could eventually make the jump to portability plus downloadability via sites like iTunes), and thus can dominate in this area especially if they finally offer MP3 (and possibly WMA) capability as may be the case. Sony is the king of proprietary formats, though, and the decision isn’t official.

In my thinking, unless something changes, we will eventually see a playing field where people just buy the device based on how well they work, and how programmable they are. Programmers (or hackers if you will) will (they already have in some cases) find ways to skirt both the copy protection mechanisms of these formats and the formats themselves so that they can be converted from one type of file to another, or at least make it so that they can be played on devices they weren’t meant to be played on.

In other words, the music industry still hasn’t learned its lesson from Napster. They should be banding together and offering music in the most attractive form. This means not only low prices, but also flexibility in how people can listen to it. By making things inconvenient and expensive, they are only driving the hackers to fill the justifiable desire on the part of consumers for a straightforward solution that allows them the maximum amount of choice (in terms of both devices and content) possible.

The iPod won’t die because it isn’t any less proprietary than the other devices paired with services out there. It may be relegated to second place, though, if Sony comes out with competing devices that also play downloadable movies. But unless all of these companies stop adhering to a battle-camp mentality where customers have to buy a Sony device in order to hear Sony content, or an Apple device to buy Apple content, etc., they will be fighting a losing battle. Consumers don’t care what company produced the content! They care only about the music (or movie). It’s inevitable that they will want to hear a substantial variety of music whose rights are owned by a variety of companies. Maybe in 20 or 30 years none of this will matter as more and more artists take the Indy route – especially if the trend continues of the content Giants not learning the lessons of history to adapt or hunker down and perish. But for the near future, anyway, this situation will just breed anger and a desire to defeat any restraint these companies want to put around the necks (ears?) of their customers.

Maybe Audible.com would be a good example for such companies. Audible.com provides downloadable audio books from a great number of publishers – either producing the recordings themselves or converting earlier books on tape or CD to their, yes, PROPRIETARY format. Yet, Audible has worked with many manufacturers since it’s inception in the late 90’s to make drivers for a huge number of devices. They didn’t just pick one brand and refuse to work with other companies because of some “strategic partnership.” And because of this one can listen to Audible.com content on Treo Cell phones and their competitor PocketPC phones, on Apple’s iPod, and on its competitor hard-drive based as well as flash memory MP3 players. Audible is now more successful than ever, at least if you view stock price as measure of success! True, Audible does not manufacture any devices themselves and this makes it easier for them to work with multiple manufacturers, whereas Apple offering iTunes for Sony devices would be creating more competition for their own iPod. But perhaps what this means is that companies should either sell the content that people want to hear or see, or they should make the devices, but not both. If they make both, there is just too much interest for them to create a firewall where they pair their device and content and make both incompatible with all other content and devices.

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T-Mobile Sidekick Vs. Handspring/PalmOne Treo 600

Posted by Levi on Jul 13th, 2004
2004
Jul 13

Many of you have read about my love-hate relationship with T-Mobile’s Sidekick and its lack Outlook synch capability. Almost a year ago I had gotten tired of waiting for the ability to synch my contacts, calendar, and task list with my Outlook data and tried out a Blackberry for a few days. Alas, although the Blackberry synched effortlessly with Outlook, it was missing other critical features, some of which could have been gotten at significant cost, but others not for any price. I went back to the Sidekick.

More recently, on the Sidekick Yahoo! Group that I started, someone who seemed to have some inside information suggested on the Sidekick said that in order to get Outlook synch on the Sidekick we would have to let T-Mobile know that we wanted it. Apparently such a capability was available and being offered by other carriers, but T-Mobile had yet to implement it for some reason which was unclear. Unfortunately, T-Mobile is the exclusive carrier of the Sidekick throughout most markets in the U.S., and so most people here could not simply take their Sidekicks to another carrier who would give them the features they wanted. Anyway, this user’s comments motivated me to create a petition to help garner more publicity for the lack of synch and hopefully to show how desirable a feature it was. While the petition itself did not get a whole lot of signatures (around 150 at last count), it did garner some press. More importantly T-Mobile finally came out with their first official statement regarding synch, and it held out no hope that they would ever offer it for the Sidekick!

Right around this time, a friend offered me his AT&T Treo 600 at a price I couldn’t refuse. Luckily one can find information about how to “unlock” the phone on the internet and soon I was using it with my T-Mobile account. I was able to try the Treo out a little before actually buying it, and after about a week, I finally decided to give up my Sidekick after over a year and a half with it in favor of the Treo. What follows is a in-depth comparison of the two devices focusing on the areas I find most crucial to a phone with internet capabilities. Obviously many people will not share my priorities and so my decision is only that - my decision. I’m not recommending or suggesting everyone opt for a Treo 600 over a Sidekick, but hopefully this comparison will provide you with enough useful comparitive information to make your own decision on which phone would be a better choice for you.

To summarize my main criteria, Outlook synch was of primary importance. All Palm devices, going back to the first ones from close to 10 years ago, have always had synch capability, and eventually Outlook synch once this Microsoft product gained some popularity. As noted, the Sidekick doesn’t synch nor does T-Mobile suggest it ever will. Secondly, there are literally thousands of applications for the Palm platform, with new ones popping up all the time. This open development environment promises to erase most of the limitations that the Treo has. The Sidekick has less than 20 applications that one can buy (or if savvy enough download), and this very closed development environment is suffocating. One of the central applications on these devices is the web browser. The Treo’s browser supports JavaScript, which many sites require in order to be viewed. The Sidekick’s browser does not support JavaScript. Finally, the reception on the Treo 600 is significantly superior to the Sidekick’s. Of course the Sidekick has some important things going for it over the Treo which I now miss, but, as I said, the tremendous amount of third-party software and services available can expand the Treo’s capabilities way beyond what it comes with out of the box. Some of these advantages to the Sidekick include a better keyboard, a larger screen, push email, better instant messaging, better multitasking, a great online no-brainer backup system, and overall a more elegant user interface.

History: The Sidekick came out first in October of 2002 in a monochrome model. In June of 2003 a color model was introduced which was basically the same except for the capability to take slightly better pictures via an external camera, slightly expanded memory capacity, and of course, a color screen. Also a tri-band model was introduced a bit later but this was sold mainly in European markets. Handspring has made various Treo models for years, and their latest incarnation, the Treo 600, came out in October of 2003. It was the first Treo to have a faster ARM processor and the latest OS5 PalmOS operating system software, which allows for more complex and faster applications.

Form Factor: the form factors of the two phones are not hugely different. The Sidekick is about a quarter inch thicker and longer, but the Treo is just a bit wider - that is if you align them to match. Also, the Sidekick kind of bulges in the middle, which makes it combursome for some people to use as a phone, although I never had an issue with this personally.

The Screen: the Sidekick’s screen is noticeably larger, as well as in a ‘landscape’ or wide-screen format as opposed to the Treo’s perfectly square screen. This aids in displaying some web pages which are already being cramped way more than what they were probably designed to handle. Also the Sidekick screen, being wider, can hold more pixels, and it does in fact - 240×160 as opposed to the Treo’s 160×160. Finally the Sidekick’s Screen can display 65 thousand colors as opposed to the Treo’s three thousand. I can’t say the color difference is very noticeable, but having red-green colorblindness, maybe I’m not the best judge! What I do know is the extra resolution of the Sidekick does make a difference in being able to have more readable text and better layout for web pages. The one advantage of the Treo’s screen is that it is touch sensitive, so you have a whole other set of inputs to get it to do what you want instead of relying on the navigational buttons or keys. The other nice part about the Treo’s screen is that it is very bright but also has a dimmed view which still gives off enough light to see it in a dark room. The Sidekick’s screen’s backlight is either on or off and even while on it is less bright than Treo’s dimmed mode, but still perfectly viewable.

Treo: Treo Screen
Sidekick: Sidekick Screen

Keyboard: the Sidekick’s keyboard is truly one of the best out there for a phone or PDA. It is comfortable, with enough space that I never hit a wrong key. It is a normal qwerty layout so those of us who are touch typists can get pretty quick with it. The Treo’s keyboard, while admirable for the small amount of space it occupies, simply is not big enough to handle extensive amounts of typing. Ok, maybe having it for a couple of weeks is not enough time to judge by, but I definitely have a lot more trouble with mistyping than with the Sidekick, and I have pretty small hands. Then again, I’ve read reviews of the Treo from people who claim to have big hands who find the keyboard just fine, so go figure! Part of the problem, I think, is that it requires more effort on the Treo to actually depress the keys than on the Sidekick. But also, there’s just less room to put keys, because of how the Treo is laid out – in a more vertical way whereas the Sidekick is horizontal. Because of this, the only characters you can get to come up on the Treo’s screen without having to do somehwhat awkward key combinations are the letters of the alphabet, a period, and a carriage return. On the other hand, there are a bunch of workarounds which make this situation much less of a negative than it would have been otherwise. First, there are a number of applications you can download that can aid in typing, including one called TextPlus that allows you to type coded shortcuts to produce longer words, programs that actually suggest whole words or phrases based on the few letters you start to type and then insert them on command, and another called KeyCaps600 that will let you hit a key twice in order to type the character you normally would have to use that more cumbersome two-key combination to produce. There are also numerous external keyboards you can buy that will work with the Treo and give you something approaching full-size keyboard for a PC (albeit in a small package perhaps a bit smaller than a laptop’s). Of course much of the software and all of the external keyboards will cost you, so take this into consideration.

Treo: Treo Screen
Sidekick: Sidekick Screen

Other buttons: the other buttons on the Sidekick include a scroll wheel and three buttons that select, exit, and go to the main menu/launch screen. Pressing these buttons in certain combinations will disable the keylock, or enable it, bring up a dialogue box to mute the Sidekick, and other basic functions. The scroll wheel is used like a cursor key or a mouse’s scroll wheel to move between different menu items, form fields, paging up and down, moving to different applications in the launch screen etc. The Treo equivalent to the scroll wheel is a “5-way navigator” which is a circle that you can press in 4 directions and a button in the middle for making selections. This works pretty well except that not all applications (third party ones anyway) support this button, and so in some case you will have to use an included stylus to tap on the touch screen or just tap it with your finger. The Treo also has for buttons that have always been part of palm devices. They are shortcuts to main applications like the phone, the calendar, etc. However, you can reassign them so that they go to whatever application you want. There’s also a button to turn wireless mode on and off, which is useful when your data connection has gotten hosed and you need to reset it. Another button lets you mute the phone with a click instead of having to do this via a software interface. And finally there are volume buttons to increase or decrease ring volume or talk volume. The volume, mute, and wireless on/off buttons are not available on the Sidekick.

Reception: for a phone, this is obviously one of if not the most critical aspect. If you don’t have reception you can neither talk, nor can you do anything on the internet. The Sidekick has gotten notoriously poor reception from the beginning - at least on T-Mobile. I can’t count the number of dropped calls I experienced, or how reception would be at four bars one moment, and zero the next, while sitting perfectly still on a park bench. Part of this is due, no doubt, to T-Mobile’s network quality, but not all of it, since other phones I owned and used with T-Mobile’s service did not have the same problems. In fact, the Treo does seem to get much better reception in the same places that I had very poor reception with the Sidekick. While it can still be flakey, going from zero bars to 4 and back in a few seconds, it tends to hold a better average signal and for longer. One example of this is that I not only have a phone signal, but a data signal 80% of the time at work with the Treo, whereas I was lucky if I could get a signal 20% of the time with the Sidekick. Of course people who spend all their time in a four-bar area will probably not care, but when you do venture out with a Sidekick, watch out! The other aspect of reception is how many “bands” your phone has, because this has an affect on where you can use it. Phones for Sprint and Verizon use a protocol called CDMA that is used mainly in the U.S., so if you get a Treo model from one of these companies than the number of bands you have aren’t really relevant. However, GSM phones (through T-Mobile, Cingular, and AT&T) can work in other parts of the world if they support the right bands (frequencies). The GSM Treos for these carriers are “quad-band” meaning they support all the GSM bands that are in use in most countries throughout the world, so if you want to use your phone outside of the U.S., you can do so fairly easily, although you may need to contact your carrier to arrange for it and you will definitely have to pay pretty high per-minute rates that don’t get to come out of your free minutes. The Sidekick that is available in the U.S. is only a single-band model that only works in North America. Unless you have managed to get your hands on a tri-band model, which I don’t believe is available in the U.S., your Sidekick will be useless throughout most of the world.

Build quality: I have no way of objectively measuring this, all I know is that I had to replace my monochrome Sidekick once and my color Sidekick twice. I know many who went through half a dozen replacements or even more. Of course you don’t hear a lot from people who haven’t had problems, that’s just the nature of complaints. I have heard rumblings from some that they had to get replacements for their Treo as well, but it doesn’t seem to be nearly as prevalent as the Sidekick. I haven’t had any problems with the Treo yet, and the one I have is getting close to six months old. The previous owner is not someone who treats his gadgets with kid gloves either.

User Interface: the user interface of the Sidekick is definitely one of its nicest benefits. Danger, the company that designed it, consists at least partially of Apple expatriates, and Apple has a reputation for great design. The Sidekick uses a program “launcher” that shows a semicircle of icons which rotate on and off the screen and into “focus” in the middle by a scroll wheel so that they can then be started by just pushing the scroll wheel like a button. All the programs run in a nicely multitasked environment. You can go into the web browser, choose a site to go to, then go read email or send some instant messages until you are notified that the browser has loaded your site at which point you can go back and view it while people continue to send instant messages, etc. You can get notified like this for new email, new instant messages, and new loaded web pages, no matter what application you are currently using. The Treo, on the other hand, was not built with this degree of multitasking, although you can duplicate some of this with some third party programs, just not out of the box, and it’s not as elegantly implemented. The Treo comes with the standard Palm launcher, but you can download many others which add more style and functionality. Do any of these equal or exceed the only one available for the Sidekick? That’s a matter of taste, of course, but I find the Sidekick’s launcher simple, elegent, and very slick. The launcher may not even be that critical depending on how you use the phone, since on the Treo you can assign shortcuts to any key on the keyboard. Want a shortcut to your web browser, just assign it to the ‘W’ key and then all you need to do is hold that key down for a few seconds and voila!

Built-in Applications:

Web Browser: the Sidekick’s web browser does a decent job at displaying web pages. This is partly due to a proxy server technology that Danger uses which shrinks images down and strips some incompatible code to make the pages come up faster and with few if any code problems. Unfortunately, the one big problem with the Sidekick’s browser is that it doesn’t support JavaScript, and believe me, there are quite a few sites that simply won’t work without JavaScript support. The Treo’s browser, called “Blazer” does support JavaScript, and so with it I can now get to my bank account information among other critical sites which I couldn’t with the Sidekick. Blazer out of the box doesn’t render pages as fast as the Sidekick, and many people, including myself, get a skewed view of its speed. But T-Mobile does offer a proxy server which does basically the same thing as that for the Sidekick, they just don’t advertize this very well. Once you set the proxy to this server, pages come up just as fast if not faster that the Sidekick. I just did a test with Yahoo!’s main page and it took the Sidekick 38 seconds to load and Blazer only 27!

Instant Messenger: the Sidekick’s instant messenger feature is an extremely accurate replica of AOL Instant Messenger, and AOL is the only messenger service it supports, although you can alternately set it to use AOL or ICQ (which is now owned by AOL), but not both at the same time. Again, there are applications in existence which will allow you to communicate with the other services, but T-Mobile does not offer these to their customers and who knows if they ever will. The Treo doesn’t come with any instant messenger software, but there are several you can download for an additional cost. Several of these can access multiple services simultaneously. The nice thing about one of these, Verichat, is that even if you don’t have a data connection via your phone, it provides a facility to keep you logged in and if someone sends you a message it will be forwarded to your treo via an SMS text message, which doesn’t require a true data signal to receive.

Email: The Sidekick is the only device outside of the Blackberry that I know of that offers push email out of the box. “Push” means that when someone sends you an email, the server actually goes out and finds your phone (like a telephone call) and “pushes” that email to your phone. Thus you generally get emails almost immediately after they are sent. The Treo does not have this capability and so it has to be either manually told to go and check for new email, or with some mail programs set up to go check on scheduled basis. The process of fetching this new mail can also take a while, depending on how you are doing it. There are some programs out there that get around this limitation to one degree or another. For example, with a program called “TreoHelper” you can set your email service to actually forward your email to your phone’s SMS email address and then each time you get an SMS (which does get sent out in a push method) it optionally will force your email program to go check for new mail. It’s not nearly as elegant as true push though. There are companies out there that do make a true push solution for the Treo, like Good Products, and its been rumored that Research in Motion, the makers of the Blackberry, are porting their software for use on the Palm platform. There are also different ways to retrieve email based on standard protocols like POP and IMAP. The Treo’s included mail application only does POP, but there are several third-party tools that let you do full IMAP synching, synching with exchange directly, and Lotus Notes as well. The Sidekick is a bit less streightforward. The Sidekick comes with its own email account which has its advantages and disadvantages. The advantage is that if one doesn’t have an email account, you get a free one, and if you have other accounts, you can pull alla of these into one central Sidekick account easily. The disadvantage is that you have to configure these various email accounts to get pulled into your Sidekick and that means POP, which means that your email on the Sidekick will not be in synch with the email on these other accounts. The Sidekick is supposed to support IMAP, but when I set this up with my IMAP host, it only retrieved the mail like POP, it did not actually synch things the way true IMAP would – deleting the files off the server as you delete them off your device, etc.

Personal Information Manager (PIM) softare – Calendar, Contacts, Tasks, etc.: These applications provide the core organizational/practical functionality for both corporate users but also those of us who have pretty busy lives outside of work and just need a good way to keep everything in your head. These utilities on the Sidekick, while functional, are somewhat basic and have some truly crippling limitations in certain cases.

Contacts: the Sidekick’s contact application lets you enter up to 2,000 contacts, which is enough for the vast majority of users, but I suppose for some users, especially salespeople, it would be a limiting factor. The Sidekick has distinctive ring capability, but you will only be able to use the ringtones that T-Mobile offers. You can’t import your own creations. You can also assign one of about a half dozen or so icons representing various kinds of people (a brunette woman, a dark-skinned man, etc.) to a given contact. I was able to assign a few of these before it became pointless. How distinctive can you get with a half dozen faces (most of which will only very vaguely represent the real person)? You can specify a note for a contact – my normal use for this would be directions to the person’s house – but unfortunately the note can only be 255 characters long, which is really not that much to work with. The Treo’s contacts application on the other hand lets you use as much memory as you want so you can have as many contacts or as large a notes field as you want within the constraints of your free memory. It allows you to assign not only distinctive rings to your contacts, but you can also assign a picture to as many as fifty “favorites.” These pictures can be imported via the camera, or from digital images you might have on your computer. While this doesn’t seem like it would be all that amazing of a feature, more of a bell or whistle, it is very helpful because your brain (or at least MY brain) can understand who is calling from an image in a fraction of the time that it takes me to read the actual name off the caller id. All you need is a glance and your phone can be halfway accross the room and you can still recognize the face of someone you know instantly. There’s even a third party application called LightWav that eliminates the built-in limitation and lets you assign pictures and even video clips to all of your contacts, even if you have 10,000 – given sufficient memory of course!

Calendar: the Sidekick’s calendar is your basic calendar and works pretty much as expected. Again, the notes field is limited to 255 characters, so it really can’t be used in a more advanced way – say to include meeting minutes within a meeting event, or to take notes so that you can later look up a meeting and read what was said. The Sidekick lets you assign icons to various events, but they are only viewable when you go to the event, not in a day, week, or month view of all events. Moreover, you have a very limited number of icons at your disposal, so you end up using ones (if you use them at all) that aren’t really only distantly related to the type of event. The Treo’s Calendar is also pretty basic, and doesn’t even include icons, but it does have more views than the Sidekick’s and has a different type of event called a “floating” event which combines a check-off field of a task with an event so that if it doesn’t get checked off manually on the day it’s scheduled for, it keeps showing up on subsequent days until checked. Also, the Treo doesn’t have the same text limits as the Sidekick and, as with all of these built-in applications, one can buy many third party applications that can expand them to an incredible degree.

Notes and Tasks: again, the basic theme here is that both devices have pretty basic functionality but the Sidekick has some crippling limitations on the size of the text fields, whereas the Treo doesn’t and can also be greatly expanded in functionality with the use of third-party applications, albeit usually at an added cost.

The Phone: a phone is a phone is a phone, right? Yes and no. For the most part, this is true. Both the Treo’s and the Sidekick’s phone interface have minor issues which are a little annoying but for the most part function as they should. Mainly the difference is with the reception, which as noted the Treo wins hands down. A couple of other items of note here include the fact that the Treo has a speaker phone while the Sidekick does not, although the Sidekick’s volume can get so loud that its easy to hear someone on the other end of the line even in fairly noisy environment – I mean not just if you’re the one talking on the Sidekick but if it’s your friend whose talking on it and you’re near him.

Third Party Applications: as I mentioned earlier, the Treo has thousands of third party applications. After all, the PalmOS operating system has been around for close to ten years! The development environment is very open and people are developing new applications for it all the time. Unfortunately, the Sidekick has a much more closed environment and hasn’t even been around for two years yet. There are developers creating applications for the Sidekick, but they can’t just publish these and let people download them because there is no way for the average Sidekick user to download an application onto their device without going through T-Mobile’s tight controls on what they decide they want to offer or not offer. The Sidekick has a system called the “Catalog” which presents applications (and ringtones) that T-Mobile has hand-picked to either sell, or in a few cases to give away. Although the Catalog has an easy interface so that all one has to do is navigate into it, pick an application and then choose “buy,” it also makes it impossible to try out an application before you buy it, something that’s almost universal in the Palm universe (as well as in the world of personal computers). If you do buy a program and then something goes wrong with your Sidekick and you have to get it replaced, you’ve also lost the application and have to buy a whole new copy of it! (* correction! Apparently I was mistaken about this, you can redownload the applications if something goes wrong and you will not be charged) There are currently all of 8 applications in the catalog and half of them are are games. Other than the games there is an SSH client, a calculator, an alarm clock and an application to retrieve AOL mail if you have an AOL account. On the other hand, if you have some technical abilities, you can actually sign up as a developer for the Sidekick and you will then be able to download third party applications to your device outside of T-Mobile’s tightly-held Catalog system. This, supposedly, voids your warranty, but no one has reported being refused a replacement when something goes wrong with a Sidekick that has been opened up to enable downloaded applications that aren’t in the Catalog. Nonetheless, the steps involved in modifying the Sidekick to do this and the actual process of downloading and installing these applications is by no means easy. Even when you do get it working, you find you still have only about 50 downloadable applications total, with a big chunk of these being games. No doubt some are very useful and expand the device greatly, but still no where near the amount that the Treo can be expanded without nearly as much effort. A few killer apps (for me anyway) that I now have access to on the Treo that I didn’t on the Sidekick include Audible Manager (for listening to my Audible.com audio books), Pocket Quicken, Pocket Tunes (listening to MP3’s), blogging tools which allow me to post blog entries (including pictures) with just the Treo, Quicksheet, which lets me view Excel files, and I am seriously looking at a mapping/GPS software and hardware.

Operating System/Architecture: the Treo uses Palm OS5.2, which is based on the popular Palm platform that’s been around for close to 10 years. It is stable for the most part, but certain applications can sometimes cause problems requiring resets. You can install new applications by simply transferring them onto the phone via a “hotsynch” which just transfers the files over a USB cable (or infrared or a modem or wifi). You can also tell it to transfer directly onto the external memory card if that’s available, allowing for extra room, however most applications can’t actually run off the card, but rather have to be transferred at least temporarily to the main memory or RAM of the Treo. The Sidekick runs a proprietary operating system that is Java-based. It is very stable and nearly impossible to crash. As noted, Tmobile has kept a tight reign on application development and very few applications have made it out to the general public, unlike the Palm platform’s thousands of titles. While the Sidekick cannot be expanded in this way, it does have some interesting advantages over the Treo in terms of data management. Basically, the phone works as a portable container of various kinds of data that it mirrors or synchs with Danger’s server. This client-server relationship has a third wheel – that of the “Desktop Interface” which is a web portal to the data. This enables one to view, add, change, and delete all of your data (contacts, events, tasks, notes, photos, and email) on a web browser connected to the internet. The advantage is if your phone has lost power or is out of signal range, or you left it at home by mistake, but can still get to the internet via some other method like a modem, or a terminal in a cyber cafe, or your office network, etc., you can immediately access all your data. This client server model also makes backing up irrelevant. You simply have a permanent copy of your data on Danger’s servers and even if your phone is lost, destroyed, or loses all power, the second you have a working Sidekick again and type in your username and password, all of your previous data as well as all your settings from web bookmarks to distinctive ringtones to shortcuts are all re-synched and its like nothing ever happened. The Treo, comparatively, is a pretty much stand-alone device. If something happens to it, you’ve lost your any data and program settings that you’ve added or changed since the last time you performed a hotsynch. There are utilities that do times backups either to your computer via hotsynch or to an external memory card, but most of these come at an additional cost.

Camera: the camera for the color Sidekick is fairly limited at 320×240 pixels, or a scant 1/12th of a megapixel. What’s more, there is some horrible distortion around the edges of the picture where the camera seems to lose focusing capability. Camera phones are generally not known for their quality, but the Sidekick’s is probably toward the bottom end. The camera is also external and so ads to the dimensions of the camera. It’s small enough that it can fit on a keyring, though, which provides added entertainment if you get into the habit of twirling it around your finger on the lanyard that comes with the Sidekick, as I used to do obsessively. The other limitation is that for the Sidekick you can only keep 36 pictures in memory total. You can save these onto your computer at any time in order to free up these slots for taking more, but it just doesn’t give you a lot of room before you have to “reload” so to speak. The camera is also an extra cost at $39.99. The Treo’s camera is built into the phone, and takes a much better picture than the Sidekick’s, mainly because of its higher resolution - about 1/3 of a megapixel (640×480). Some people actually have gotten some excellent results with the Treo’s camera, even when printed on 4×6 paper, but don’t expect anything close to what you would get from a dedicated digital camera. You have no exposure control, so things get blown out easily, especially on the Treo. The Sidekick’s camera can’t take anything in low light, while the Treo generally pushes the CCD sensitivity really high and that just results in more digital noise. With the Treo you can take as many pictures as memory allows, and you can offload them onto an external memory card which will give you considerably more capacity. One thing that will give you a quick boost is to decrease the jpeg compression of the Treo camera with a third-party program called Qset. The default compression is set to 65%, but setting it to 90% gives a considerably better picture while not increasing the file size significantly. Here are a couple of shots of the same scene:

The above was taken by the Sidekick and was only modified in Photoshop with Auto Levels.

This photo was taken by the Treo, then changed with Auto Levels in Photoshop, and then finally resized DOWN to be the same size as the Sidekick’s. As is expected, the picture looks clearer due to its higher resolution, however, it is also overexposed. There are supposedly ways to avoid overexposing and other limitations of the Treo’s Camera, but I haven’t learned how yet.

This photo is the from the Sidekick again, but this time it’s been blown up a bit to be a similar size to the Treo’s native resolution as seen in the photo below:

The clarity difference is a bit clearer in the larger images, as well as the Treo’s overexposure.

Battery Life: The Treo is rated to have a much better battery life than the Sidekick, but it’s hard for me to judge at this point. I try to keep it charged as much of the day as possible. The one advantage the Sidekick has in this department is that you don’t have to have the backlight on whenever you are using it. The Treo, at least as far as I’ve been able to tell, has to have at least a low-level backlight on when you are doing anything with it, even using it as a phone. Of course, you can shut it off, but then you can’t see the screen so can’t do anything, and you can’t shut it off while you’re on a call.

Accessories: many more third party manufacturers are out there making accessories for the Treo than for the Sidekick. There are a few cases for the Sidekick, the external camera, a wall charger and a car charger, but that’s about it as far as stuff made specifically for this device. Other than cases, chargers, and syncing cables for the Treo, you can find external keyboards, headphone adapaters that let you listen to music as well as carry on phone conversations with the same set of standard headphones (not hands-free type), there are devices that let you send the audio of the phone to a car stereo (or home stereo for that matter) via radio transmission. You can even hook up a GPS mouse to the Treo and have it serve as a navigator in your car.

Cost: this is one category which the Sidekick wins hands down. The Sidekick retails for $300 with a new service contract and currently has a $50 rebate if you buy it through T-Mobile’s website making it only $250. If you already are a customer of T-mobile you will probably pay $300 unless you have been with them long enough to qualify for a loyalty credit amounting to at most $75. Currently you can get the Sidekick from Amazon.com for just $69.99, including various rebates, but you have to be a new customer to T-Mobile to do this. In the past, these rebates have allowed for even lower prices on the Sidekick, but always with the caveat that you have to be a new subscriber. Current T-mobile customers will not be able to buy the Color Sidekick for under $225, unless you find it probably used or refurbished on eBay, Amazon Marketplace, etc. As I’ve said, applications for the Sidekick are still scarce and don’t usually cost more than $5-10, so don’t expect to spend lots of extra money on these. Of course if you are a ringtone fiend, you could end us spending $50 or more, especially if you get some of the more expensive ones that can be as high as $4 a pop. The Treo is a whole different story. It is offered now on all major U.S. carriers, and each has a different price. If you want to buy a Treo without signing up with a new carrier, you can expect to pay between $550 and $700 retail, although I have seen discounts for as low as $450. If you do switch carriers, you can get some significant discounts as with the Sidekick. Amazon.com, for example, will, as of the writing of this piece, sell you a Treo 600 for $299 through Cingular, $369 through Sprint, and $499 through AT&T. T-Mobile does not sell the Treo directly so you must go directly through PalmOne to get it. Verizon has just started selling the Treo to it’s business customers, and theoretically should start selling it to consumers as well eventually. As far as additional harware and software for the Treo, one could easily spend in the hundreds of dollars, exceeding the price of the Treo itself. This is the other edge of the sword, an even sharper edge at that! One can expand the Treo in great leaps and bounds over what it comes with. Some of these have a great bang for the buck, like some of the freeware or shareware that only costs $5-15. But even with these lower-cost items, it starts adding up after a while. I’ve already spent more on software and accessories than I did on the Treo itself, although I got the Treo highly discounted from a friend). Some of the additional software and hardware that I’m looking at would push this to three or four times the price of the Treo! Out of the box, the Treo does a great job, and one can add some critical functionality for a fairly low price, but it is a slippery slope! When individual programs are fairly cheap, your resistance to buy isn’t all that great, especially after using it for a few weeks and finding it extremely useful. So, while all of these applications are a big benefit, they do end up expanding the total cost of the device significantly, this additional cost (as well as the additional cost of the Treo itself over the Sidekick) will prevent a significant chunk of the market from opting for the Treo over the Sidekick. When the new models of both of these devices come out in the next 1-5 months, the current models should be discounted further, which will at least make the devices themselves more comparable in price, but of course the additional software and hardware for the Treo won’t get any cheaper!

Expandability: Because the Treo takes SD memory, you can greatly improve its storage capacity, enabling you to store a hundreds of songs, or thousands of pictures on a larger card. I can download a bunch of Audible.com audio books onto the device, totaling dozens of hours worth at the higher quality setting on just a 256MB card.. The Treo is also supposed to be able to read SDIO cards, which enable certain types of hardware functionality, such as high-speed wireless internet (WIFI), or GPS, but from what I’ve read, most of these cards require more voltage than the Treo can provide. The Sidekick, unfortunately, does not really have any expandability, unless you consider the external camera an expansion. It does not take any external memory.

The Future: yes, this is a review of how the current models compare, but there’s been a lot of buzz recently about the new models of both of these devices, so I thought I’d touch briefly on this because it might just change your decision. The FCC recently approved a new Sidekick model which is currently being referred to as the “Sidekick II.” Here are the main new features/improvements that have been determined by the various Sidekick internet forums, including the Sidekick Yahoo! Group and Hiptop.com, although none of these have been confirmed as of the writing of this piece:

  • Better build/Reception – the new model will be made in Japan by Sharp, who has a lot of experience making consumer electronics of decent quality.
  • Better Camera – a built in one this time with the same resolution as the current Treo camera plus a flash and a mirror to help compose self-portraits.
  • Built-in speakerphone
  • Additional buttons for gaming, volume control, answer and disconnect
  • Slightly redesigned keyboard for use with T9 input.
  • Thinner (but slightly longer) form factor – the swivel screen will also pitch up a bit pointing more towards the user, rather than staying at the same angle as the rest of the phone.
  • Smaller, redesigned scroll wheel – the current scroll wheel has been known to break.

Notably missing are external memory, bluetooth, and infrared.

Pictures of the new Treo (variously known as the Treo 610, Treo 660 and Treo Ace) were recently leaked and various rumors have it debuting as early as this month but probably not until August or September at the earliest. It is rumored to have the following new features:

  • Thinner form factor
  • Better keyboard - soft keys and curved
  • A much faster processor
  • Bluetooth support
  • Better screen - 320×320, 65,000 Colors
  • Better camera – 1.2 megapixel plus Video capture capability
  • Additional buttons including answer and disconnect
  • New and improved web browser

Notably missing are Wifi capability, better keyboard, and more internal memory.

A final note: I really enjoyed my time with the Sidekick. It was at times enormously frustrating, but the device is undeniably very elegently designed. It’s just limited in so many ways and the kicker is that Tmobile has held it hostage and won’t let developers the fredom to publish what the market demands and bring the Sidekick to a new level The number of programs out there for the Treo make up for some of its limitations, even if some of these are still less in elegance as compared to what the Sidekick has out of the box. My main thought here is that the sky’s the limit with the Treo. There are so many great developers and companies out there creating new applications all the time. But the Sidekick is basically the same device that Tmobile and Danger introduced almost two years ago. Yes, software upgrades have helped some of the functionality (it didn’t even have cut and paste functionality for the first year it was around), and the color unit added color. A few applications have given us more functionality, but that’s about the extent of the improvements. T-Mobile’s refusal to have an open development environment for the Sidekick as well as their refusal to offer Outlook synch, has driven me away, and I know many others. In my opinion Tmobile views the Sidekick as a cool device for teens and twenty-somethings that don’t have schedules and only care about instant messaging, ringtones, games, and a cool-looking/sounding phone. They’ve felt it necessary to alienate everyone else who might have slightly different priorities but still love the Sidekick and could be using it for everything they need from a phone and a PDA. But then, if some of us old fogeys are carrying around the Sidekick, it won’t be as attractive to an 18-year-old, right? Of course I think they are cutting off their nose to spite their face. Now that I have a Treo, I can take it to Cingular/AT&T once my contract is up and Tmobile has lost not only me, but my wife and father-in-law as customers on their family plan That’s over $100/month including data services that T-Mobile would forfeit. With the Sidekick, because of the special servers involved, you have to stick with Tmobile as your carrier – it simply will not work with another GSM carrier in the U.S., with the exception of Suncom in a few markets in the Southeast. I am having a lot of fun with the Treo, and I’m liking it more and more, but I just wish that the decision was purely based on it being a better all around phone as opposed to it being about how to avoid a carrier that has clamped down on features for a device it offers for some arbitrary marketing decision made by a clueless executive.

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